ADMINISTRATOR I
IT Accessibility Program Specialist
Recruitment #24-002586-0013
Department | Department of Disabilities |
---|---|
Date Opened | 3/20/2024 11:59:00 PM |
Filing Deadline | 4/10/2024 11:59:00 PM |
Salary | $57,095.00 - $95,449.00/year |
Employment Type |
Full-Time
|
HR Analyst | Antoinette Mercer |
Work Location |
Baltimore City
|
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
IT Accessibility Technical Support Services
- Support the Director of IT Accessibility in testing state websites, apps and software for accessibility in compliance with Section 508 and WCAG success criteria.
- Assist with troubleshooting issues and providing technical support to state agency website developers, content managers, and procurement staff.
- Manages the initiative's efforts around automated accessibility testing of state websites including managing data and the respective analytics.
- Perform accessibility reviews of documents and deliverables from state agencies for Section 508 compliance.
- Provides highly technical (expert level) direct and consultative support to Director of IT Accessibility and other program/project leaders in state government including the DoIT Office of Accessibility.
- Utilize a prescribed set of checklists and accessibility checkers to perform document creation, quality assurance, and quality control reviews.
- Remediate non-Section 508 compliant aspects of documents and deliverables including formatting MS Word documents, PowerPoint presentations, Excel spreadsheets, and PDF documents in accordance with Section 508 specifications.
- In coordination with the Director of IT Accessibility, create comprehensive accessibility guidelines for state-specific IT solutions.
- Provide technical assistance to DoIT Office of Accessibility regarding accessibility compliance testing and recommendations for which is appropriate in particular circumstances.
- Respond to inquiries about technology access from state constituents, employees, and agency leadership.
- Provide direct technical assistance to state agencies and constituents on accessible technology issues.
- In collaboration with Director of IT Accessibility, provide guidance and support to the IT Accessibility intern, including providing training on web authoring tools and overviews of assistive technologies as they integrate with information technologies.
- Make available to state employees and constituents training resources on topics of accessibility.
- Serve as a liaison between the National Federation of the Blind's Center for Excellence in Non-visual Access and the State, encouraging state employees to participate in education experiences offered by the NFB, plan and co-host applicable IT Access training sessions, and coordinate on projects and initiatives relative to NFB's CENA program and the IT Access Initiative.
- In collaboration with the Director of IT Accessibility, create, maintain and teach a comprehensive accessibility education program to state employees.
- In collaboration with the Director of IT Accessibility, develop and maintain a permanent, on-demand training library for use by state employees to learn about and develop IT accessibility skills.
- Organize and maintain Accessible IT resources online.
- Create, manage and distribute the initiative's newsletter on a regular basis.
- In collaboration with the DoIT Office of Accessibility, participate in education efforts with accessibility professionals throughout the State.
- Host web-based and in-person Information and Communication Technology Trainings for state employees and the general public.
- In coordination with MDTAP Executive Director, participate in outreach and public awareness events focused on information technology accessibility.
- Contribute monthly blog posts on IT Accessibility topics & tips.
- Support MDTAP Executive Director in special projects specific to accessibility, IT, and assistive technology.
- Assist the Director of IT Accessibility in legislative reviews, policy consultation, and providing contextual information, when requested.
- Serves as one of the state's subject matter experts (SME) on all matters pertaining to digital accessibility.
- In collaboration with the Director of IT Accessibility, evaluate Voluntary Product Accessibility Templates, when provided by vendors, to evaluate accessibility claims of their products.
- Monitor and provide technical support related to agreements on remediation plans and contracts between vendors and state agencies.
- In collaboration with Director of IT Accessibility and DoIT Office of Accessibility, develop, support, and present on state procurement topics, contribute to the state procurement learning management system, and, when requested, advise on best practices to implement accessibility into the state procurement processes.
- Consult with vendors to provide guidance on meeting state procurement accessibility standards.
- Assist state agencies with development and procedure of SME support and training material.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Our candidate
will have the preferred qualifications:
Experience working
with one or more disability communities, such as blind and low-vision or deaf and hard-of-hearing.
Experience working with customers to assess accessibility concerns, and coordinate and/or implement remediation strategies for multiple content types (PDF, website, mobile app).
Experience assessing accessibility of a proposal during the procurement process via direct testing or by reviewing and summarizing accessibility conformance reports.
Strong written and verbal communication skills.
Prior experience with or certification
in digital accessibility (website, document, other).
Strong presentation skills or a
background in education and skills training.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.
For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.