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Program Monitor

Human Service Prgrm Plan Administrator

Recruitment #24-001532-0007


The Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives. Through action, investment, leadership, and reform, the Department will create a society in which all older Marylanders can lead lives that are healthy, financially secure, socially connected, and purposeful throughout their full lifespan.




MD Dept. of Aging
301 W. Preston St.
Baltimore, MD  21201

Main Purpose of Job

The Maryland Department of Aging administers programs and support which enable older Marylanders to remain safe and healthy in their homes and communities. This position implements and maintains monitoring practices for the Department to ensure compliance and quality for federal and state funded programs. The position incorporates efficient and cost-effective methods that ensure the thorough examination of the Department’s program integrity and fidelity. Building on existing practices, the position will refine principles and methodology to ensure practices are current with industry standards. The position maintains a policy and procedures manual to guide federal and state compliance and quality assurance. The position assures timely annual completion of monitoring and a system for tracking deficiencies toward timely resolution.

The person chosen for this position will need to be able to work independently, be organized and have good time management skills and will also need to have excellent oral and writing skills. This position requires traveling from county to county through the State of MD to conduct business. Candidate must have a current driver’s license.


Program Monitoring Administration

 · Develop and maintain an annual monitoring work plan. 

 · Maintain an electronic dashboard for monitoring meetings and outcome summaries. 

 · Schedule pre-conference, conference, and post-conference monitoring activities with 24 jurisdictions.

 · Maintain and update monitoring policies and procedures for federal and state programs. 

 · Conduct literature, statute, regulation, and policy review to frame federal and state compliance and

    quality assurance program monitoring. 

 · Prepare monthly report of the status of monitoring activities, findings, and corrective action status in

    24 jurisdictions. 

 · Draft annual monitoring report for review and finalization. 


Program Monitoring 

 · Conduct multiple federal and state program monitoring in 24 jurisdictions. 

 · Identify program risk management challenges defined by federal grants to ensure risk avoidance.

 · Monitor controls to ensure data security.

 · Monitor safeguards against program waste and fraud.

 · Evaluate the efficiency of program operations. 

 · Provide technical assistance to local programs to address findings and resolve corrective actions. 

 · Perform local site visits, if needed, for guidance and technical assistance following post-conferences.

 · Draft finding reports, solicit management responses to corrective actions.

 · Establish scheduled meetings with the Department’s Fiscal Division to discuss fiscal and program



Federal and State Audit Compliance

 · Develop and maintain an electronic filing system for each monitoring conducted, ensuring files are

   complete and documents are signed. 

 · Assist in the preparation for federal and state audits.

 · Attend auditor requested interviews. 

 · Provide monitoring documents requested by the auditor in a timely manner. 

 · Provide answers to written questions from the auditor. 

 · Assist in preparing the response to initial audit findings.

 · Draft audit corrections as needed.

 · Revise monitoring policies, procedures, and tools to address findings found in federal and state audits.


Education:    A Bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.


1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.


Preference will be given to candidates who have one or more of the following desired qualifications:

Experience conducting in person and virtual program file reviews.


Experience writing findings reports.


Grant management experience.


Experience reviewing, interpreting, and applying federal and state statutes and regulations that relate to the

Federal Older Americans Act and the Code of Maryland Regulations Title 32.


Proficient in using Microsoft Office, particularly Word and Excel and the Google Suite of applications: Email, sheets, calendar & documents.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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