Election Program IT Specialist IV

SBE 0114

Anne Arundel County Board of Elections

An Election Program Information Technology Specialist IV is the advanced level of specialized work providing program and technology support to staff members of a local election office. Employees in this classification coordinates, maintains and troubleshoots election programs and work in conjunction with State Board of Elections staff, local government staff, vendors and contractors to resolve program issues. Employees in this classification may supervise. Employees receive general supervision from an Election Director, Election Deputy Director, program manager or program supervisor of a local election office. Employees may be required to work evenings, weekends and holidays and to travel to polling sites during an Election cycle. The Election Program Information Technology Specialist IV is differentiated from the Election Program Information Technology Specialist III in that the Election Program Information Technology Specialist IV is responsible for resource management and quality assurance.

Coordinates, maintains and troubleshoots election technology program systems, such as election equipment, polling place technology, and election judge technology in accordance with established policies and procedures;

Interacts with local government and State Board of Elections staff to discuss and coordinate program activities;

Evaluates office program technology procedures and makes recommendations to improve the efficiency and accuracy of the program;

Designs, organizes and delivers formal and informal training on election program technology operations;

Manages quality assurance for local election office programs and reports results to the program supervisor, program managers, Election Directors and Deputy Directors;

Manages resources for local election office programs, such as voting equipment, ballots, polling place locations, recommendation for staffing, event coordination, supplies and materials;

May address and resolve issues related to election office technology programs;

Monitors appropriate level of access and privileges for programs and assists users with passwords and other security procedures;

Coordinates voting equipment maintenance and programming, inventory and preparation;

Provides Tier II Help Desk support for issues encountered at polling sites during Election Cycle and documents problems and provides resolutions;

Attends meetings and training outside of the local election office;

Works with local and State government staff to maintain accurate program information on the website;

Responds to general election inquiries from the public;

Performs other related duties.

Education: Bachelor’s degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology.

Experience: Three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology may be substituted for the required education.

 2. Graduation from an accredited high school or possession of a high school equivalency certificate and one additional year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software may be substituted for the required education.

 3. Experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages may be substituted for high school education on a year- for-year basis.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

5. General clerical, data processing, technical or administrative experience may substitute for the required experience applying election laws, rules and procedures in a local election office at the rate of two years for each six months of the required election office experience. General clerical, data processing, technical or administrative experience is defined as work performing a variety of duties which are clear-cut and typically found in office settings, such as filing, copying, inputting data, general computer skills, and directing telephone calls.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1.Experience providing advanced levels of specialized software and hardware technology support. 

2. Experience coordinating, maintaining, and troubleshooting hardware and software programs in conjunction with the State Board of Elections, local government IT staff, vendors, and contractors to resolve IT issues and assigning computer and network access.

3. Experience in IT resource management, equipment allocation/inventory control, and quality assurance.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

1. Employees in this classification are required to be registered voters in the State of Maryland in accordance with the Election Law Article, Section 2-207(d).

2. Employees in this classification may not hold or be a candidate for any elective public or political party office or any other office created under the Constitution or laws of this State in accordance with the Election Law Article, Section 2-301(b).

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

 

 

 

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

STATE OF MARYLAND BENEFITS

 

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to the State Board of Elections, 151 West St., Suite 200, Annapolis, MD 21401. Paper application materials must be received by 5:00 pm on the closing date for the recruitment. Resumes will not be accepted in lieu of an application.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-974-5126. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact Chris.Lohr@Maryland.gov.

MD TTY Relay Service: 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.