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TEMPORARY OFFICE SERVICES CLERK

Taxpayer Services Division

Recruitment #24-001376-0032

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS 


This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

ASTD8

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

Are you ready to enter back into the workforce? But may not want a permanent position just yet? If this is you, the Comptroller of Maryland, Taxpayer Services Division is seeking a Temporary Office Services Clerk to assist our Administrative Team. The main purpose of this job is to support the Administrative Unit of the Administration, Correspondence, and Employee Education Section (ACE) for Taxpayer Services Division (TSD), by assisting with clerical duties. This position will prepare, compile, and submit reports, process incoming mail, storage of documents, and perform basic human resources duties. This position will also have the ability to accept and respond to calls from internal and external customers. This position will also update and maintain daily attendance for the Administration, Correspondence, and Employee Education Section. The office schedule is: Monday-Friday from 8:00 am. -5:00 pm. Temporary positions can lead to permanent opportunities. The Comptroller of Maryland offers an excellent benefit package and competitive wages for employees. Apply today!

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

NOTES:

  1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.
  2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.
  3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • A year of personal computer, software application, and customer service experience within the past year
  • Experience with clerical related work such as, creating/maintaining spreadsheets, filing/maintaining files, data entry
  • Experience with accepting and receiving business phone calls and emails

LIMITATIONS ON SELECTION

  • Work involves exposure to uncomfortable or unpleasant surroundings. May occasionally encounter unpleasant situations due to upset or irate taxpayers.
  • Work involves special physical demands such as lifting 25-35 pounds or more, climbing ladders, etc. Lifting boxes of office supplies, tax booklets, etc.
  • Leave may be limited during certain times of the year due to high volume events, projects, or special assignments.
  • Employees are unable to prepare tax returns outside of the requirements of the job or work for private accounting companies.

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background check that will include fingerprinting, tax obligation, and determination of legal authorization to work in the United States.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.



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