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Recruitment #24-001362-0029




653 W. Pratt St.,
Baltimore, MD 21201


This position functions as an Office Secretary III, providing support to staff and personnel in the department by processing certification and recertification of EMS personnel (pre-hospital clinicians) for Basic Life Support programs for the State of Maryland.

  • Perform various office duties as needed using office technology to include xeroxing, faxing, printing, scanning, and filing
  • Process certification and recertification of pre-hospital clinicians by using the new OCS system (Image Trend): This job function involves processing applications that is submitted through Image Trend which includes: Initial EMT certification, initial EMR certification, renewal, change of name, extension request, surrender, reciprocity, reinstatement, affiliations. Upon completion of a class, verify that class is on provider's training record. When the applicant used paper form, process accordingly.
  • KACE system: Process request according to the help desk request
  • Mail duties: processing the daily flow of incoming and out-going-mail, opening mail, date stamping and distributing to the appropriate person. Entering checks to QB. Outgoing mail is sorting by weight, stamped and mailed.
  • Handle routine phone calls: Requires the ability to screen and route all calls to the appropriate person/coordinator. Also involves providing alternatives to callers when the person they wanted to speak with is unavailable.
  • Perform various office duties as needed using office technology to include xeroxing, faxing, printing, scanning, and filing
  • Prepare the deposits daily, as needed. Deposits are verified by the supervisor.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years performing secretarial or clerical work involving typing duties.


1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.  


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience processing certification and recertification of pre-hospital clinicians by using the new OCS system (Image Trend). 
  • Experience scheduling and administering for both BLS and ALS clinicians.


Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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