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HEALTH OCCUPATIONS INVESTIGATOR SUPERVISOR

Compliance Administrator

Recruitment #24-000844-0001

Introduction

GRADE

17

LOCATION OF POSITION

Board of Physical Therapy Examiners
4201 Patterson Avenue
Baltimore, MD  21215

POSITION DUTIES

The Health Occupations Investigator Supervisor performs supervisory work in the conducting of investigations of physical therapy practitioners licensed and regulated by the Maryland Board of Physical Therapy Examiners. The Health Occupations Investigator Supervisor supervises lower-level Health Occupations Investigators. The main purpose for this position is the responsibility of the day-to-day operational management of complaints, investigations, discipline, and compliance job duties. The Health Occupations Investigator Supervisor assigns themselves to the most sensitive and complex investigations related to allegations of Maryland Physical Therapy Act violations by licensed physical therapy practitioners. The Health Occupations Investigator Supervisor responds to complaint submissions, reviews complaint submissions to verify jurisdiction relevance, assigns complaints to lower-level Health Occupations Investigators, reviews investigation reports, approves the investigators' work, and may be asked to testify. The Health Occupations Investigator Supervisor possesses knowledge of modern interviewing and investigative techniques as well as legal processes. The Health Occupations Investigator Supervisor serves as the Board’s Public Information Act (PIA) primary contact and ensures compliance with the Public Information Act (PIA) Maryland Department of Health Policy and responds to Public Information Act (PIA) inquiries. Has advanced knowledge of the Maryland Physical Therapy Act, the Health Insurance Portability and Accountability Act (HIPAA), the Public Information Act (PIA), and the Freedom of Information Act to carry out and ensure compliance with statutory mandates. The Health Occupations Investigator Supervisor demonstrates independent judgment, leadership qualities, and high ethical standards. Project management skills ensure operational quality control and that processes and procedures are successful. Possesses strong problem-solving abilities, and critical thinking skills, with exemplary detail-oriented organizational skills. Communication skills and the ability to respond to critical conversations are a plus. Ensures Board staff comply with security, HIPAA, PIA, mandatory continuing education, public notices, and other procedural requirements of the State of Maryland and the Maryland Department of Health. The Health Occupations Investigator Supervisor collaborates with the Board staff team to ensure excellent communication in the areas of licensure, continuing education, dry needling, record management and retention, and procurement project requirements. Serves as liaison to the Attorney General’s Office, and the Federation of State Boards of Physical Therapy (FSBPT). This position is responsible to the Executive Director.

This position is eligible for hybrid telework (40% 2-days weekly) which is subject to approval from the supervisor.

MINIMUM QUALIFICATIONS

Experience: Eight years of experience conducting criminal investigations, including the preparation of analyses and reports for use in legal proceedings.

Notes: 

1. Candidates may substitute the possession of a Bachelor's degree in the field of criminal justice, criminology, law enforcement or an allied health field, (such as nursing, pharmacy, psychology, social work, nutrition, dietetics, speech pathology, audiology) from an accredited college or university and four years of experience conducting criminal investigations, including the preparation of analyses and reports for use in legal proceedings for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Investigator, Police and Intelligence Specialist classifications or Investigator, Police and Intelligence specialty codes in the criminal investigation field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:
  •  Experience in management and leadership Excellent communication skills 
  •  Experience with project management 
  •  Experience working with the public 
  •  Experience with independent problem-solving and critical thinking skills 
  •  Experience with administrative law processes and investigative techniques 
  •  Experience with interviewing and obtaining facts through in-person or telecommunication interviews and observations 
  • Advanced knowledge of the Maryland Physical Therapy Act, the Health Insurance Portability and Accountability Act (HIPAA), and the Freedom of Information Act

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Employees in this classification may be required to have daily use of a motor vehicle while on official State business. Standard mileage allowance will be paid for use of a privately owned vehicle.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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