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Unit Manager

SOCIAL SERVICE ADMINISTRATOR IV

Recruitment #24-000194-0005

Introduction

 

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 


We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Service position that serves at the pleasure of the Appointing Authority.

 
 

GRADE

19

LOCATION OF POSITION

Department of Human Services
Baltimore City Department of Social Services
3007 E. Biddle Street 
Baltimore, MD 21213

Main Purpose of Job

The purpose of the Unit Manager's position is to provide administrative support for the assigned program by developing as necessary and executing plans which ensure the implementation of the goals and objectives set for the assigned program and the overall mission of the agency. The position's core responsibility is to ensure the safety, permanency and well-being of each vulnerable adult and child in each caseload. This is assured through the provision of oversight of the activities of professional social workers at the supervisory level, lower level social work staff, Family Services Caseworkers, clerical and other support staff. At all times, the incumbent will provide customer service to both internal and external customers that meet or exceed the standards set by the Department. 

POSITION DUTIES

  • Implements policies and procedures as outlined by BCDSS. Plans and develops social service programs and resources. 
  • Assists with the development and completion of various studies and data analyses on all aspects of the service delivery system and the population served. 
  • Provides oversight and management in order to ensure that COMAR regulations are met in all cases with direct guidance to all assigned Social Work Supervisors, Mental Health Navigators and clerical staff in all program related and personnel issues, to ensure adherence to policy, rules and regulations. 
  • Assess training needs and arrange or provide training to staff as needed. 
  • Communicates regularly with the Program Manager regarding the placements not readily obtained for youth who are difficult to place. 
  • Provides clinical support for staff in order to assure that decisions that have been made reflect the usage of best practices. 
  • Ensures that all clients have rapid access to staff in the event of an emergency. 
  • Obtains at least 20 credit hours of continuing education coursework on a yearly basis, as required by the State Board of Social Work Examiners.

MINIMUM QUALIFICATIONS

Education: A Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, five years must have been in an administrative supervisory or consultative capacity.

Notes:

1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:
    • Two years of experience working in child welfare programs.
    • Two years of experience analyzing trends in data to determine a course of action for improvement in performance.
    • Two years of experience using Excel and Google sheets.
    • Possession of a LCSW-C license.

    LICENSES, REGISTRATIONS AND CERTIFICATIONS

    1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners.

    2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.

    SELECTION PROCESS

    Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies.

    BENEFITS

    As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

    • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
    • Annual Leave - ten (10) days of accumulated annual leave per year.
    • Sick Leave - fifteen (15) days of accumulated sick leave per year.
    • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
    • Holidays - State employees also celebrate at least twelve (12) holidays per year. 
    • Pension - State employees earn credit towards a retirement pension.
    • Positions may be eligible for telework.

    FURTHER INSTRUCTIONS

    The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Baltimore City Department of Social Services, Employment Services, 1910 N. Broadway, Baltimore MD. 21213, 3rd floor

    If you have any questions concerning the recruitment process for this position, please email Lavelle Hall at lavelle.hall@maryland.gov.  

    If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

    TTY Users: call via Maryland Relay

    As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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