EXECUTIVE DIRECTOR OF INMATE GRIEVANCE OFFICE
Recruitment #26-007613-0001
| Department | DPSCS Inmate Grievance Office |
|---|---|
| Date Opened | 2/19/2026 2:59:00 PM |
| Filing Deadline | 3/5/2026 3:59:00 PM |
| Salary | $97,972.00 - $125,317.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Terrayl Goode |
| Work Location |
Baltimore City
|
Introduction
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with over 9,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.
GRADE
LOCATION OF POSITION
Baltimore
City
6776
Reisterstown Road
Baltimore,
MD 21215
Main Purpose of Job
Serves as the statutory Executive Director
specified in Md. Code Ann. Corr. Serv. §10-203(a) and, as such, the chief
executive officer of the Inmate Grievance Office ("AGO"), to carry
out all of the duties and responsibilities specified in Md. Code Ann. Corr.
Serv. §10-201 et seq. and C.O.M.A.R. 12.07.01 et seq.
Serves as Department of Public Safety and
Correctional Services member of the Sundry Claims Board and administratively
processes claims filed by incarcerated persons who are injured in the course of
their job duties in the Division of Correction.
Coordinates with the Office of the Attorney
General for the preparation and filing of certified administrative records in
State court proceedings for the judicial review of the final administrative
decisions in inmate grievance cases. and responds as appropriate to remands by
the courts in these proceedings. Responds to inquiries and documentary requests
from the Office of the Attorney General arising from Federal and State court
civil actions filed by inmates by advising whether related inmate grievances
have been filed and by preparing appropriate affidavits for submission to the
courts.
As a member of the Sundry Claims Board
designated by the Secretary of Public Safety & Correctional Services, and
as the Secretary of the Board appointed by the Governor, administers all
operations of the agency, creates or maintains all agency records, and conducts
a quasi-judicial Administrative process that includes without limitation: a
review of each claim filed with the agency; the collection of information and
documentation pertaining to the claim; communication with the claimant or the
claimant's attorney; the arranging of a hearing venue; the scheduling of
hearings; the arranging of independent medical evaluations as needed; the
drafting of all final decisions for review by the other members of the board;
the issuance of all final decisions; the processing of all monetary awards; and
the preparation and certification of administrative records for State court
civil proceedings for judicial review.
Conducts a quasi-judicial administrative
process by which all inmate grievances filed with the agency are given a
preliminary review leading to either a final administrative decision to dismiss
the grievance as factually without merit or a referral of the grievance to the
Office of Administrative Hearings for an evidentiary hearing to be conducted by
an Administrative Law Judge. Reviews and responds as appropriate to inmate
correspondence concerning grievances. As to grievances referred to the Office
of Administrative Hearings for a hearing; schedules the hearing; makes
preliminary pro0cedural decisions concerning grievant requests for inmate
representation, witnesses, documentary evidence, and postponements; and
arranges for the presence at the hearing of appropriate individuals (inmates,
staff, and others) and documentary evidence.
As the agency head appointed by and serving at the pleasure of the Secretary with the approval of the Governor, administers all operations of the agency, including without limitations: strategic planning; the preparation, presentation, and administration of the annual budget; the hiring, training, supervision, and discipline of agency personnel; the coordination of the agency's operations with those of the other agencies and units within the Department of Public Safety & Correctional Services and with the Office of Administrative Hearings; the creation and maintenance of all agency records; the maintenance and reporting of agency statistics for the Managing For Results process; and the response to all inquiries from Maryland State officials and employees and members of the public.
MINIMUM QUALIFICATIONS
Education: Juris Doctor
(J.D.) degree from a law school accredited by the American Bar Association
(ABA) at the time of appointment.
Experience: At least six (6) years of progressively responsible experience in the practice of law, administrative law, corrections law, governmental operations, or quasi-judicial proceedings.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience conducting or overseeing administrative hearings or quasi-judicial proceedings.
- Experience preparing certified administrative records for judicial review.
- Experience coordinating with the Office of the Attorney General or equivalent legal authority.
SELECTION PROCESS
Please make
sure that you provide sufficient information on your application to show that
you meet the qualifications for this recruitment. All information concerning
your qualifications must be submitted by the closing date. We will not consider
information submitted after this date. Successful candidates will be ranked as
Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment)
list for at least one year.
EXAMINATION PROCESS
The assessment
may consist of a rating of your education, training, and experience related to
the requirements of the position. It is important that you provide complete and
accurate information on your application. Please report all experience and
education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to
outstanding benefits, including: health insurance, dental, and vision plans
offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
·
Personal Leave - new State
employees are awarded six (6) personnel days annually (prorated based on start
date)
·
Annual Leave - ten (10) days of
accumulated annual leave per year
·
Sick Leave - fifteen (15) days
of accumulated sick leave per year
·
Parental Leave - up to sixty
(60) days of paid parental leave upon the birth or adoption of a child
·
Holidays - State employees also
celebrate at least twelve (12) holidays per year
·
Pension - State employees earn
credit towards a retirement pension
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are
unable to apply online, the paper application, supplemental questionnaire,
and required documents may be emailed to Terrayl.Goode@Maryland.gov. Paper
application materials must be received in our office by the closing
date for the recruitment. Only additional materials that are
requested will be accepted for this recruitment.
If you are having difficulties with submitting
your online application, please contact the DBM Recruitment and Examination
Division at Application.Help@maryland.gov or 410-767-4850.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged
to apply.
As an equal opportunity employer, Maryland is committed
to recruiting, retaining, and promoting employees who are reflective of
the State's diversity.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



