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EEO & Outreach Director

ADMINISTRATOR III

Recruitment #26-006096-0003

Introduction

The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants. Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.

Employees enjoy comprehensive state benefits including; medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

 If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.

GRADE

Grade 18

LOCATION OF POSITION

120 East Baltimore Street

Baltimore, Maryland 21202

Main Purpose of Job

The Equal Employment Opportunity and Outreach Director is a highly skilled non-managerial position responsible for the establishment and oversight of the agency’s EEO program and outreach for talent and business community relations for the enrichment of the agency’s workforce and procurement process. This position participates in the development, implementation and execution of the agency’s EEO and Outreach policies, programs, plans, and procedures.  

 

This position works closely with and supports the Executive Director, Chief Investments Officer and HR staff to ensure alignment with the Agency’s mission statement through community network and outreach, training, and the administration of EEO policies and procedures in accordance with State and Federal EEO laws.

 

The position requires a highly motivated individual with strong customer service skills and executive vision.  The position will focus on identifying opportunities for workforce development, including assisting with strategies to recruit and retain workforce talent that is diverse and free from bias. This position will be responsible for investigating and tracking all discrimination and harassment complaints while assisting with all American with Disabilities Act (ADA) request. This position will also conduct and track mandatory sexual harassment prevention training for all staff. 

 Maintain a communication channel, engaging and consulting with the wider Maryland government, community organizations and other relevant bodies for the benefit of the agency’s community outreach.

 

This position is a Special Appointment and will service at the pleasure of the Appointing Authority.

POSITION DUTIES

This position duties will include but not be limited to the following:

      · Implement and manage a governance program, including development of appropriate standards, policies and processes.

· Develop and deliver training programs to educate employees on concepts and best practices that cultivate a work environment that fosters complimentary thought, inclusive action and team building.

· Investigates complaints of discrimination and workplace harassment.

· Consult and update agency executive management and/or agency Fair Practices Officer when appropriate.

· Draw conclusions based on factual evidence.

· Compose determination report to be issued to the Executive Director for review and consideration. Retain supporting documentation, including litigation, hold requests to IT on files and communication of involved parties when appropriate.

· Report on claims and determinations yearly.

· Attend EEO-related training to stay up to date with laws, regulations, procedures and best practices.

· To ensure that disciplinary actions arising from Equal Employment Opportunity (EEO) matters are fair, consistent, legally compliant, and aligned with organizational policy, the EEO Officer and Employee Relations (ER) Manager must engage in timely consultation prior to final disciplinary recommendations. Drafts formal closeout memos to be issued to Complainant for all complaints received.

· Understanding, and applying provisions of federal, State and local laws and regulations pertaining to EEO related laws, regulations, programs, policies & procedures relevant to the SPMS and programs.

· Reviews HR related Workday transactions to ensure EEO compliance and avoid unintended biases, including disciplinary actions.

· Collaborate with senior leadership to help integrate programs that foster integrated missions that identify opportunities for cross-training and succession planning.

· Engage staff to identify and leverage opportunities that enhance employee development and overall workplace experience.

· Design, Plan, Develop, Update, and Administer training programs, curriculum and materials on the ADA process and Sexual Harassment Prevention Training.

· Prepare ADA interactive process documents, reports, and memorandum. Tracks and updates all ADA cases. The Employee Relations Manager will serve as the secondary point of contact for any ADA cases that pose a conflict of interest, or to assist with caseload.

· Ensure that a system has been established to periodically evaluate the effectiveness of the unit's overall equal employment opportunity effort.

· Prepares and submits the annual EEO report.

· Manages special projects directed by the Executive Director and Chief Investment Officer and maintains confidentiality of sensitive personnel information. 

· Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit

Preferred candidates will possess the following qualifications:

- Three years of experience in EEO compliance. 
- Three years of hands-on experience conducting workplace investigations involving discrimination, harassment and retaliation. 
- Experience with federal and state EEO laws (Title VII, ADA, ADEA, FMLA intersection, etc.).
- Knowledge of Workplace investigation best practices and anti-discrimination and anti-harassment policies.
- Certified EEO Professional (EEOP), Certified EEO Investigator, or SHRM certification.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.

 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

 

Due to the confidential nature of the work, selected candidates must undergo and pass a background check.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. 

Resumes and cover letters are requested, however all information must be included on your application. Please upload a Word or PDF file that includes your combined cover letter.

BARGAINING UNIT STATUS

This position is exempt from bargaining. 

BENEFITS

STATE OF MARYLAND BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including, health insurance, dental, and vision plans offered at a low cost.

· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

· Annual Leave - ten (10) days of accumulated annual leave per year.

· Sick Leave - fifteen (15) days of accumulated sick leave per year. 

· Holidays - State employees also celebrate at least thirteen (13) holidays per year. 

· Pension - State employees earn credit towards a retirement pension.

· This position is eligible for teleworking.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

 

Maryland State Retirement and Pension Systems

Human Resources Section

120 E. Baltimore Street

Baltimore, MD 21202

 

Email: Nick Pindale at npindale@sra.state.md.us

PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION 

 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

 

People with disabilities and bilingual candidates are encouraged to apply. 

 

We thank our Veterans for their service to our country. 

 

TTY Users: call via Maryland Relay 

 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. 



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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