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Senior AI Development Lead

PROGRAM MANAGER SENIOR IV

Recruitment #26-005485-0011

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Introduction
 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a full-time contractual position. 

GRADE

26

LOCATION OF POSITION

Maryland Department of Human Services
Office of Technology for Human Services
25 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

This position oversees the full lifecycle of AI development from initial ideation to deployment ensuring that all automated solutions and machine learning models align with departmental goals, ethical standards, and State policy. The Lead conducts technical reviews to inform decision-making regarding AI investments and ensures the accuracy, integrity, and scalability of the agency's intelligent systems. This position holds overall accountability for the Enterprise AI Strategy, including the end-to-end Design, Development, and Deployment (MLOps) of high-impact predictive models and automated systems. The role leads Organizational Change Management for AI adoption, manages complex stakeholder interfaces across federal and state lines, and manages the AI Strategy budget required for AI-driven transformation. Furthermore, the position manages State and Federal AI Initiatives within Child Support programs, providing technical governance and programmatic oversight to ensure AI solutions are ethical, accurate, and scalable.

POSITION DUTIES

AI Strategy & Lifecycle Management 
  • Leads the development of AI tools and Generative AI solutions.
  • Oversees the transition of AI projects from PoC to production, ensuring technical feasibility and alignment with the OTHS roadmap. 
  • Develop and execute the product vision, strategy, and approach for AI that aligns with OTHS and Maryland Benefits platform, and the State’s goals.
Technical Leadership & Accuracy Governance 
  • Monitors and maintains the agency’s established AI governance framework.
  • Conducts regular technical audits of deployed models to ensure they meet strict accuracy benchmarks and security protocols. 
  • Directs and oversees the AI IT team which provides strong customer service to both internal and external customers that meets or exceeds the standards set by the Department. 
  • Directs and oversees AI Initiatives, systems training, and programs to  ensure OTHS meets the needs of the service population and improves IT systems, processes, and procedures to positively increase performance.
  • Directly supervises a team of individual contributors (Data Scientists/Developers).
  • Assigns workloads, evaluates performance, and provides mentorship on advanced AI methodologies and Generative AI implementation.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.
Experience: Two years of experience in leading and managing the full end-to -end lifecycle of Artificial Intelligence (AI) and Machine Learning Operations (MLOPs) projects.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:
One year of experience managing AI Strategy budget .
One year of experience managing complex stakeholder interfaces across federal and state lines.
One year experience acting as the primary Subject Matter Expert (SME) to executive leadership- Chief Information Officer (CIO)Chief Portfolio Officer CPO).
One year experience State Case Management System such as Child Support Management System (CSMS) and Child Juvenile and Adult Management System (CJAMS).

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Maryland Department of Human Services, Employment Services, Attention: Stacey Nelson, 25 South Charles St, Room 1116-L, Baltimore, Maryland 21201.

If you have any questions concerning the recruitment process for this position, please email Stacey Nelson at stacey.nelson2@maryland.gov; include the job title and recruitment # in the subject line.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country


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