PROGRAM MANAGER SENIOR IV

This is an "at will" Management Service position which serves at the pleasure of the Superintendent of the Maryland State Police.

It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.

 

PLEASE FILL OUT THE APPLICATION COMPLETELY.

➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A".

➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

➢ Failure to comply with these instructions may result in disqualification.

➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. 

26

Maryland State Police

Technology and Information Management Command

1201 Reisterstown Road

Pikesville, Maryland 21208

This position functions as the Senior Program manager within the Technology and Information Management Command (TIMC) and is responsible for the oversight and leadership of programs within TIMC. This position plans, directs and administers all aspects of agency programs that have a broad scope and major impact on agency missions and operations; acts as a liaison between units, technology and support teams. This position is an integral element to the Department's overall success with programs affecting not only Maryland Department of State Police (MDSP) but also our allied partners and citizens of the state. This position will strengthen the alignment towards organizational strategy, ensures better control and provides more focus towards benefits realization. This position will have a comprehensive view of the organization and its business.

Duties include but are not limited to:

• Plans, directs and administers all aspects of agency projects that have a broad scope and major impact on agency mission and operations; acts as a liaison between business units, technology and support teams.
• Establishes overall policies and procedures for the program(s), oversees their implementation, evaluates their effectiveness and approves major revisions; works with management to identify areas of improvement and develops creative solutions.
• Oversees and manages the personnel and financial resources of the program(s);plans, coordinates, supervises and evaluates the work of subordinate managers; determines organizational structure and staffing needs of the program(s); prescribes and oversees development and training of program staff; prepares and trains staff on internal processes and systems.
• Oversight and monitoring of IT related contracts. Assists in the development of various procurement artifacts (RFP's, Requisitions, BPW Agenda Items, etc.), participates in procurement reviews, educates, and advises internal teams regarding contractual issues, identifies and helps to successfully resolve changes that may arise during contract performance; assists in negotiating contract/procurement modifications.
• Evaluates all software project requests to determine if the project benefits the agency or the state and provides recommendations. Reviews requirements and assists with documentation of same, specifications, test, support and training plans to ensure they are in line with the business objectives on projects.
• Researches, recommends and implements workflow efficiencies to continually improve quality and efficiency of operational business processes; develops procedure documentation in support of new process, products or system enhancements; ensures that recommended solutions are both technically current and meets all compliance rules.
• Maintains knowledge of procurement procedures and laws. Represents the agency before federal, state and local officials, legislative committees, senior managers and executives of other agencies concerning program activities.
• Analyzes proposed legislative changes and any correspondence having a direct effect on TIMC operations. Prepares appropriate briefings and endorsements in response to legislative proposals and related correspondence.
• Develops and maintains user documentation for IT software systems within the Department.
• Performs other related duties as assigned by Executive staff.

Education:  Bachelor's Degree from and accredited college or university.

Experience:  Minimum of fifteen (15) years of professional experience in total life cycle project/program management.  Minimum of ten (10) years of experience using PMI PMBOK standards.  Minimum of five (5) years of professional experience at the managerial and/or supervisory level.

Project Management Professional (PMP) certification required.

It is important that you include clear and specific information on your application regarding your qualifications.

1. Experience with software development project management
2. Experience with overseeing several large projects simultaneously
3. Experience working with State of Maryland procurement procedures
4. Experience working with the State of Maryland's SDLC and its deliverables
5. Minimum of two (2) years of which must have been professional work related to developing and managing services and systems used by law enforcement and public safety personnel

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

In accordance with Section 2-204(b)(6) of the Public Safety Article, candidates for positions in this position will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. The list will be valid for one year.

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail.  The Maryland State Application Form can be found online. Completed applications, required documentation and any required addendums may be mailed to:

 

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Tiffany R. Hazel

 

For questions regarding this recruitment, contact tiffany.hazel@maryland.gov

 

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

 

TTY Users: call via Maryland Relay.

 

We thank our Veterans for their service to our country and encourage them to apply.

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

 

Bilingual applicants are encouraged to apply.