Director of UI Contribution Division
PROGRAM MANAGER SENIOR III
Recruitment #26-005484-0005
| Department | LABOR - Unemployment Insurance |
|---|---|
| Date Opened | 2/6/2026 3:30:00 PM |
| Filing Deadline | 2/20/2026 5:00:00 PM |
| Salary | $118,937.00 - $152,389 with potential growth up to $185,523.00/year (salary guidelines applied) |
| Employment Type |
Full-Time
|
| HR Analyst | Felicia Ransome |
| Work Location |
Baltimore City
|
Introduction
GRADE
25
LOCATION OF POSITION
100 South Charles Street
Baltimore, Maryland 21201
Main Purpose of Job
This position reports directly to the Assistant Secretary of the Division of Unemployment
Insurance (DUI). The main purposes of this position are to detect and determine the liability of
employers to provide unemployment insurance coverage for their employees; to collect
quarterly tax and wage reports and account for the contributions (taxes) that are due once the
liability is determined; and to account for the payment of unemployment insurance benefits paid
to eligible claimants.
POSITION DUTIES
The duties and responsibilities of the Director of Contributions for MDOL, Division of Maryland
Unemployment Insurance (UI) consist of but are not limited to the following:
This position will provide leadership, direction, and oversight of the day-to-day operations of Ul's
Contribution functions. Leading the strategic planning for the Contributions Division to ensure that staff
priorities align with the MDOL and UI goals and missions. Ensuring the effective management of the
technical program and operation of MDOL UI Contributions Division, which includes oversight of UI
employer assistance, tax enforcement, internal audit, and various collection activities.
Employer Assistance: This unit is responsible for identifying new employer liabilities, opening and closing
employer accounts, assigning tax rates to over 149,000 employer accounts, responding to tax
correspondence on interest and penalties, preparing replies to tax protest correspondence, processing
claim separation information requests, and maintaining separation information penalty receivable files.
Additionally, the unit responds to employer protests of benefits charged to their experience rating
account.
Tax Enforcement: This unit oversees and directs the employer call center supporting collection efforts for
employers who have not filed their tax returns or paid the tax. It is also responsible for auditing 1% of the
active employers each year and collecting delinquent reports and taxes, payment plans, license
renewals, and tax intercepts. Furthermore, this unit corrects wage records for eligible claimants.
Accounting and Cash Management: This Unit evaluates employer tax, liability, and revenue collection
operations supporting the State’s Unemployment Insurance (UI) Program and oversees the accounting
functions of the Maryland Unemployment Insurance Trust Fund. The position plays a key role in ensuring
effective resource management and high-quality customer service within the Accounting and Fund
Management Section, which includes four functional units: Accounts Receivable and Audit; Reimbursable
Employer Accounting; the UI Cashiers Unit; and Fiscal Accounting.
Contributions Internal Audit: This unit manages the Internal Audit functions within the Contributions
section. It oversees reviews conducted and analysis to ensure that the unit complies with established
MINIMUM QUALIFICATIONS
Education: A Bachelor's degree in Accounting from an accredited college or university, or a bachelor’s degree with
30 credit hours in accounting and/or related courses.
Experience: Five years of professional accounting experience or five years of experience examining, analyzing, and
interpreting accounting systems, records, and reports by applying generally accepted accounting principles.
Notes:
1. Candidates may substitute the possession of a certificate as a Certified Public Accountant or a master’s degree in
accounting from an accredited college or university for two years of the required experience.
2. Applicants who have met the requirements for admission to the CPA examination before July 1, 1974, will be
considered to have met the educational requirement referenced above.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the
Accounting Officer classification or Financial Management specialty codes in the accounting field of work on a year-
for-year basis for the required experience and education.
SELECTIVE QUALIFICATIONS
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
- Five years of managerial experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Experience in a supervisory or leadership capacity, with strong skills in team management, project coordination, and strategic planning
- Proficient in Microsoft Excel, Word and Google Workplace
- Experience in data analysis, reporting, and delivering measurable outcomes.
SPECIAL REQUIREMENTS
Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment.
All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
Resumes are strongly encouraged, please upload along with application
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.
For positions that require Bachelor/Master Degree etc:
Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932- 3897 or (202) 331-2925.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BENEFITS
This is a full-time, permanent position and eligible for full State benefits, which include:
● Flexible hours and hybrid teleworking
● Paid holidays 12-13 per year
● Generous paid leave package (annual, sick, personal and compensatory leave)
● State Pension ("defined benefit" plan)
● Tax-deferred supplemental retirement savings plans (401(k) and 457)
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
● Flexible Spending Account plans for Health Care and Daycare
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to felicia.ransome@maryland.gov Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
Maryland Department of Labor Office of Human Resources
Attn: 26-005484-0005 (UI Director of Contributions/FR)
100 S. Charles Street
Baltimore, MD 21201
The MD State Application Form can be found online Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.
Click on a link below to apply for this position:
| Fill out the Application NOW using the Internet. | Apply Online |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



