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UI Chief Data Officer

PROGRAM MANAGER SENIOR II

Recruitment #26-005483-0002

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Introduction

GRADE

24

LOCATION OF POSITION

100 South Charles Street
Baltimore, Maryland 21201

Main Purpose of Job

The Chief Data Officer (COO) is a senior executive responsible for establishing and executing a unified, enterprise-wide data strategy for the Unemployment Insurance (UI) Division. The COO leadsthe development of data governance, quality, security, analytics, and reporting capabilities that ensure UI data is accurate, secure, compliant, and fully leveraged to improve program outcomes. This role shapes long-term data vision, leads a team of data and reporting professionals, and ensures the Division's data assets support federal reporting, fraud detection, program integrity, operational efficiency, and data-driven decision making. The COO serves as Ul's principal data steward and represents the Division in statewide and inter-agency data initiatives.

POSITION DUTIES

This position duties consist of but not limited to the following:

Strategic Leadership & Governance - Provides vision and direction for UI's enterprise data management strategy and ensures alignment with state, federal, and agency objectives. Develops and oversees the UI Division's data governance framework, policies, standards, roles and accountability mechanisms. 

Data Management, Quality & Security - Oversees the full lifecycle of UI data, ensuring its quality, timeliness, and compliance with federal and state requirements. Directs initiatives to improve data, validation, reconciliation, and integration across UI systems. 

Analytics, Reporting & Business Intelligence - Oversees the design and delivery of analytical tools, reports, and dashboards to support policy, operational and strategic planning. Develops predictive and prescriptive models to support workload forecasting, fraud detection, and performance improvement. 

Collaboration & Representation - Serves as the Division's representative for statewide, federal, and national data governance, modernization, and interoperability initiatives.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Data Science, Data Analytics, Information Technology, Computer Science, Statistics, Public Policy, or a closely related field. Master's degree preferred.

Experience: At least five (5) years of data management experience, including three (3) years deploying enterprise-wide data governance programs.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Master's degree in a relevant field.
• Experience with Unemployment Insurance programs, federal UI reporting requirements or labor market data.
• Familiarity with Maryland state• ,government data systems, privacy policies, and cybersecurity standards, 
• Certifications in Data Management, Governance; or Information Security (e.g. DAMA CDM P, Cl PP, CISSP). 
• Experience_ with advanced analytics. predictive modeling, or fraud detection tools.

SPECIAL REQUIREMENTS

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Resumes are strongly encouraged, please upload along with application

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. 

For positions that require Bachelor/Master Degree etc:
Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932- 3897 or (202) 331-2925. 

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

● Flexible hours and hybrid teleworking
● Paid holidays 12-13 per year 
● Generous paid leave package (annual, sick, personal and compensatory leave) 
● State Pension ("defined benefit" plan) 
● Tax-deferred supplemental retirement savings plans (401(k) and 457) 
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services 
● Flexible Spending Account plans for Health Care and Daycare 
● State Employees Credit Union

To learn more, please click this link: STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to felicia.ransome@maryland.gov Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:
Maryland Department of Labor Office of Human Resources
Attn: 26-00543-0002 (UI Chief Data Officer/FR)
100 S. Charles Street
Baltimore, MD 21201

The MD State Application Form can be found online Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.


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