CHIEF OF POLICY & ORGANIZATIONAL DEVELOPMENT
Program Manager Senior I
Recruitment #26-005482-0024
| Department | DGS Office of the Secretary |
|---|---|
| Date Opened | 10/22/2026 1:00:00 PM |
| Filing Deadline | 11/5/2026 11:59:00 PM |
| Salary | $106,087 - $167,304/yr (based on agency authority, qualifications and State salary rules) |
| Employment Type |
Full-Time
|
| HR Analyst | Linda Wallace |
| Work Location |
Baltimore City
|
| Telework Eligible | Yes |
Introduction

GRADE
LOCATION OF POSITION
Office of the Secretary
301 West Preston
Street
Baltimore, MD 21201
Main Purpose of Job
The Maryland Department of
General Services (DGS) is seeking a talented and experienced Program Manager
Senior I to serve as Chief of Policy and Organizational Development. This
position manages the Department's policy research, drafting, and standardization
function and establishes DGS's first dedicated policy training and leadership
development function. The Chief works collaboratively with divisions to build
their capacity to develop sound and consistent policy. This position reports to
the Director of Strategic Policy Initiatives, Innovation, and Compliance and
serves as a peer to the Chief Compliance Officer and the Chief of Performance
Improvement & Innovation.
POSITION DUTIES
Duties for this position include, but are not limited to:
- Manages the Department of General Services' policy research, drafting, and standardization function in support of the Director's policy framework.
- Leads organizational development for the agency by establishing DGS's first dedicated training and leadership development function, including an annual training plan, leadership development programming for supervisors and managers, agency-wide policy literacy workshops, training toolkits, and coaching for staff and emerging leaders.
- Conducts legal, regulatory, and best practice research, and drafts new and revised department-wide policies to reflect legislative changes, operational data, and stakeholder feedback.
- Serves as the agency's governance authority for the policy lifecycle, including format, templates, drafting standards, approval workflow, and the centralized policy tracking system and Master Review Schedule.
- Serves as the day-to-day point of contact for divisions on policy questions, facilitates cross-functional working sessions, coordinates with the peer Chiefs on policies within their domains, and maintains external partnership policies such as the Tenant Handbook.
- Prepares briefing materials for quarterly leadership briefings and contributes metrics to the annual Policy Effectiveness Report.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding all qualifications.
- Master’s degree from an accredited college or university in Public Administration, Public Policy, Business Administration, Organizational Development, Organizational Leadership, or a related field.
- Experience leading policy development and organizational development initiatives, including developing, evaluating, and implementing policies, procedures, strategic initiatives, and organizational improvement efforts.
- Experience advising executive or senior-level leadership on organizational strategy, policy development, operational effectiveness, workforce planning, and organizational change.
- Experience leading enterprise-wide or cross-functional initiatives, including strategic planning, process improvement, organizational restructuring, change management, and performance improvement.
- Experience working in Maryland State government or another governmental organization, with knowledge of State personnel policies, regulations, legislative processes, and/or the State Personnel Management System (SPMS).
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.
Note
that for any position requiring a college degree or college credit, you will be
required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the
application process.
Please note that selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.
You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
BENEFITS
The State of Maryland offers a
generous benefits package that includes:
- Tuition reimbursement, if funding is
available, for those who qualify
- Flexible work schedules and
telework opportunities for many positions
- Free mass transit in
Baltimore & Annapolis
- Generous paid leave that
increases with years of service
- Paid holidays
- Health coverage with low
out-of-pocket costs
- Employee & employer
contributory pension plan
Click on the link below for more information.
FURTHER INSTRUCTIONS
Interested applicants should email a resume and cover letter to dgs.resumes@maryland.gov, including “Chief of Policy” in the subject line.
For questions, call our HR Office at 410-767-4985. For more information about DGS, please visit: https://dgs.maryland.gov/.
DGS is an Equal
Opportunity Employer



