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REGIONAL DIRECTOR, COMMUNITY SERVICES

PROGRAM MANAGER SENIOR I

Recruitment #26-005482-0003

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Introduction


This Management Service position serves at the Appointing Authority's pleasure.

A resume must accompany your completed application.

This recruitment is limited to current employees of the Maryland Department of Juvenile Services (DJS) only.

GRADE

23

LOCATION OF POSITION

3451 Court House Drive, Ellicott City, MD 21043 (Howard County)

Main Purpose of Job

The Maryland Department of Juvenile Services is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Regional Director, Community Services (Program Manager Senior I), so come join our team and make a meaningful impact on youth and the community at DJS!

The main purpose of this position is to lead and administer Community Services operations across the Central Region, ensuring that the mission, goals, and objectives of the Department are carried out effectively and consistently. The Regional Director, Community Services (Program Manager Senior I) provides strategic leadership and operational oversight for regional offices, guiding multidisciplinary teams in delivering high-quality services to youth, families, and communities. 

Some key responsibilities of this position may include, but are not limited to, the following: 
  • Providing overall leadership and direction for the Region, including developing short- and long-range plans, establishing goals and priorities, and evaluating program effectiveness to ensure alignment with departmental objectives 

  • Directing all post-adjudication Community programs and services, including probation and aftercare supervision, integrated case management, behavioral health and substance use services, educational coordination, residential placement, and regional office operations 

  • Implementing and leading programs in accordance with State and Federal laws, departmental policies, professional standards, and evidence-based practices 

  • Building and sustaining collaborative partnerships with the courts, service providers, community stakeholders, and other public agencies to assess local needs, strengthen service delivery systems, and advocate for necessary resources 

  • Overseeing regional fiscal operations, including budget planning and management, to ensure responsible stewardship of public funds and alignment with strategic priorities 

  • Leading efforts to reduce re-offending and promote positive youth development by monitoring detention utilization, managing residential placement decisions, and ensuring services are appropriate, equitable, and compliant with applicable guidelines 

  • Supervising and supporting administrators and professional staff, ensuring probation and aftercare functions are performed in accordance with policy and law, and promoting ongoing professional development and required certifications 

  • Overseeing regional data collection and reporting to ensure accuracy, timeliness, and meaningful analysis that informs decision-making and continuous improvement 

  • Ensuring effective management of regional facilities and operations, including physical plant oversight, inventory and property management, procurement, and risk management 

  • Leading regional human resource functions, including recruitment, selection, staff assignments, performance management, employee engagement, and corrective action processes

This position is eligible to work a hybrid telework schedule.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited four-year college or university.

Experience: Ten (10) years of experience in juvenile justice, community-based supervision, residential services, human services, or a related field, including five (5) years in a senior leadership or management role overseeing multiple programs or teams, with responsibility for strategic planning, program administration, fiscal oversight, and staff supervision.

Note: Additional qualifying experience in juvenile justice, community-based supervision, residential services, human services, or a related field may be substituted on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position will possess the following qualifications:
  • Progressive executive or regional leadership experience within a juvenile justice, human services, or multi-site public sector environment 
  • Experience collaborating with the courts, community-based providers, government agencies, and other cross-system partners to strengthen service delivery 
  • Experience managing large-scale budgets, allocating resources strategically, and ensuring fiscal accountability 
  • Experience using performance data and outcome measures to inform decision-making, improve operations, and enhance youth and family outcomes 
  • Experience preparing and presenting strategic plans, program updates, and operational recommendations to senior leadership and external stakeholders 
  • Extensive knowledge of community supervision, aftercare, residential services, and integrated case management systems

LIMITATIONS ON SELECTION

This recruitment is limited to current employees of the Maryland Department of Juvenile Services (DJS) only.

SELECTION PROCESS

Please ensure that your completed application includes sufficient information to demonstrate that you meet the qualifications for this recruitment. All documentation related to your qualifications must be submitted by the closing date; information received after this date will not be considered. Candidates who meet the qualifications will remain on the certified eligible list for a period of one (1) year. This list may also be used to fill similar positions within this classification in the future.

EXAMINATION PROCESS

The assessment may involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire. Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

Resumes will not be accepted in lieu of a completed application.

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services 
OHR-Recruitment & Examination Unit 
217 E. Redwood Street 
Baltimore, MD 21202 
Attn: Recruitment # 26-005482-0003  
Fax number 410-333-4188 
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.

We welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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