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PROGRAM MANAGER III

OIG-Director of Licensing & Monitoring

Recruitment #26-005478-0005

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Introduction


This Management Service position serves at the Appointing Authority's pleasure.

A resume must accompany your completed application.

GRADE

21

LOCATION OF POSITION

217 E. Redwood Street, Baltimore, MD 21202 (Baltimore City)

The specific work location for this position may be negotiated between the hiring authority and the selected candidate, based on agency needs. When completing your application, please indicate all counties where you are willing to accept employment.

Main Purpose of Job

Join Us in Making a Difference at DJS!

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of Director of Licensing and Monitoring (Program Manager III), so join our team and make a meaningful impact on youth and the community at DJS! 

The Director of Licensing and Monitoring provides executive leadership and strategic oversight for the licensing, monitoring, and compliance of residential and community-based programs licensed or contracted by the Maryland Department of Juvenile Services. This position ensures that programs meet all applicable federal, state, and departmental laws, regulations, and standards, including COMAR requirements, while promoting youth safety, quality services, and continuous improvement across the Department’s continuum of care. The position provides direct supervision and guidance to the Licensing and Monitoring Unit (L&M) within the Office of the Inspector General (OIG).

POSITION DUTIES

Works directly with the Deputy Inspector General, Inspector General and other executive leadership staff to ensure the well-being and safety of youth in DJS care to meet the department's vision, mission, goals and objectives.

Manages the licensing and monitoring system for DJS-licensed juvenile facilities and private contracted programs.  

Ensures compliance with COMAR, DJS policies and procedures, contractual requirements, and applicable federal standards. 

Oversees monitoring, investigations, corrective action plans, enforcement actions, and license determinations with regard to the programs licensed or contracted by DJS.

Leads and supervises professional staff engaged in licensing, monitoring and compliance activities.

Interprets regulations and provides guidance to providers, legal counsel, executive leadership, and external stakeholders.

Develops policy recommendations and supports regulatory updates related to licensing and monitoring.

Represents DJS in hearings, appeals, interagency meetings, and public forums related to program oversight.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Public Administration, Policy, Law, Social or Behavioral Sciences (such as Criminal Justice, Sociology, Psychology, Human Services/Human Development Child and Adolescent Studies, or Social Work).

Experience: At least 5 years of managerial or supervisory experience at a professional services level in juvenile justice, human services, licensing, regulatory compliance, quality assurance, or program oversight.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position will possess the following qualifications: 

• Experience interpreting and applying statutes, regulations, and licensing standards.  

• Knowledge of the juvenile justice system, residential and community-based services, and youth-serving programs. 

• Experience working with contracted service providers and managing compliance of a corrective action process.  

• Strong understanding of regulatory frameworks, licensing processes, and compliance enforcement.  

• Experience developing or managing policies, procedures, and operational frameworks for compliance units.   

• Excellent organization skills and detail oriented.  

• Experience partnering with system and community stakeholders and system-impacted youth and families.  

• Ability to communicate effectively and professionally with diverse populations and all levels of management, employees, stakeholders, and communities.   

• Ability to exercise sound judgement in matters affecting youth safety and program integrity.

SELECTION PROCESS

Please ensure that your completed application includes sufficient information to demonstrate that you meet the qualifications for this recruitment. All documentation related to your qualifications must be submitted by the closing date; information received after this date will not be considered. Candidates who meet the qualifications will remain on the certified eligible list for a period of one (1) year. This list may also be used to fill similar positions within this classification in the future.

EXAMINATION PROCESS

The assessment may involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire. Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

Resumes will not be accepted in lieu of a completed application.  

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services 
OHR-Recruitment & Examination Unit 
217 E. Redwood Street 
Baltimore, MD 21202 
Attn: Nicole Jones, Recruitment # 26-005478-0005  
Fax number 410-333-4188 
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.

We welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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