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Reemployment Program Director

PROGRAM MANAGER III

Recruitment #26-005478-0004

Introduction

The Maryland Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Program Manager III in the  Office of Workforce Development (OWD).  
Please be advised that frequent travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle will apply according to the State travel policy.
This is a Management Service position that serves at the pleasure of the Appointing Authority

GRADE

21

LOCATION OF POSITION

1275 W. Pulaski Highway
Elkton, MD 21921

Main Purpose of Job

This position provides direction and coordination for all aspects of a Labor Exchange operation and provides high quality services to customers and support the economic stability of the labor force, businesses, and the community. The position oversees federally funded state workforce programs and staffing in a local area with multiple partners under the Workforce Innovation and Opportunity Act.

POSITION DUTIES

Duties of this position include but are not limited to:
  • Preparing strategic plans, Memoranda of Understanding (MOU), and statistical and narrative reports to outline program objectives and resources for achieving them; 
  • Participating as a partner in the  One-Stop system by operating a One-Stop center or by managing the Labor Exchange functions in a One-Stop center.  
  • Specific duties may include the evaluation of performance and implementing required actions to meet standards for One-Stop services; 
  • Implementing administrative policies for supervising other agency staff performing services within the One-Stop facility; 
  • Managing the resources involved regarding the delivery of the One-Stop system. These resources include but are not limited to Wagner-Peyser, Reemployment/Dislocated Workers and contractual arrangements; Interpreting and explaining departmental policies to staff, customers, and the general public to increase awareness of programs and services;
  • Investigating  problems and complaints and developing, modifying and/or implementing procedures to resolve issues;
  • Ensuring compliance with all applicable federal, state and local laws as well as departmental and programmatic regulations and policies including those established by the Office of Equal Opportunity and Program Equity, Office of Personnel Services, and the Office of General Services; 
  • Conducting personnel activities involving local area staff, including (but not limited to) interviewing, hiring, supervising, evaluating, promoting, counseling and providing discipline, when necessary, to ensure an adequate level of customer service.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university.
Experience: Six years of experience in administrative staff or professional work.

SELECTIVE QUALIFICATIONS

Applicants must meet this selective qualification to be considered.  Include clear and specific information on your application regarding your qualifications.

Two years of program management experience

DESIRED OR PREFERRED QUALIFICATIONS

The following qualification is preferred, not required. However, if you have this experience it must be detailed in the job duty section on your application.
Experience managing Workforce development programs for varied populations.
Experience managing reemployment programs for varied populations.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year. 

Resumes are acceptable as additional information only. However, the application must be completed in its entirety or it will be subject to rejection. 

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

Leave Benefits

Our generous leave package for permanent State employees includes from ten to 25 days of annual (vacation) leave per year, depending on seniority, as well as six personal days each calendar year. In addition, the State offers eleven paid holidays and fifteen days of sick leave per year.

We also offer paid parental leave to eligible permanent State employees to care for and nurture children within 6 months of birth or within 6 months of an adoption of a child under 6 years of age.

Our leave policies also adhere to the Family Medical Leave Act of 1993.

Retirement Benefits​

Maryland State employees are eligible for participation in a contributory defined benefit pension plan in which they are vested after ten years. State employees are also eligible to participate in two supplemental retirement plans: the 457 Deferred Compensation Plan and the 401(k) Savings and Investment Plan.​

Flexible Work Schedules​

Employees of the State of Maryland typically work a forty-hour work week. Many State agencies offer their employees flexible work schedules. The Teleworking Program enables eligible state employees to work at home, at a satellite office, or at a Telework Center.

Student Loan Forgiveness

Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program. ​ Participants that meet all requirements may qualify for forgiveness on the remaining balance on his or her Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.  ​

To learn more about PSLF, please visit the Student Loan Repayment Benefits​ page. 

​Free Mass Transit Benefit​

Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service (Local Bus Service and Express Bus Service), as well as the following Baltimore Region Commuter Bus Routes:

There is no charge to the permanent State employee with a valid State ID card. This benefit can be used any time of the day or evening, including weekends. The Free Mass Transit Benefit does not include MARC trains, commuter buses that serve Washington, D.C., or any special event buses. 

Health Coverage

When you come to work for the State of Maryland, as a permanent State employee (or a contractual employee who works at least 30 hours per week or an average of 130 hours a month for a period greater than 90 consecutive days), you and your family may benefit from our medical, prescription, dental and vision coverage. You also may be eligible for life, accidental death and dismemberment insurance plans at low group rates.

Reduced Child and Health Care Costs

Working for the Maryland State Personnel Management System entitles permanent State employees to participate in Healthcare and Dependent Daycare Flexible Spending Accounts. These plans allow eligible employees to save, on a pretax basis, for healthcare and dependent care costs incurred during the plan year. 

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online application process is strongly preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

Completed applications, required documentation, and any required addendum may be mailed to:

Department of Labor Office of Human Resources

Attention: 26-005478-0004/ Linnea Maker 

100 S. Charles Street, 5th Floor 

Baltimore, MD 21201 

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

Inquiries regarding this recruitment can be directed to Linnea.Maker2@maryland.gov.

If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.Help@maryland.gov.

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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