ADMINISTRATIVE PROGRAM MANAGER I

This is a Management Service position for the Administrative Program Manager I, Planning and Research Division, Maryland State Police and serves at the pleasure of the Appointing Authority.

It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.

PLEASE FILL OUT THE APPLICATION COMPLETELY.

➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A".

➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

➢ Failure to comply with these instructions may result in disqualification.

➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

19

Maryland State Police

Planning and Research Division

1201 Reisterstown Road

Pikesville, MD 21208

The Policy Development Manager position reports to the Commander of the Planning and Research Division and supervises the Policy Unit. This position is responsible for researching and drafting policies that guide the actions and conduct of the Maryland Department of State Police employees and accomplish long-term strategic goals of the Department. This position develops and manages department policy ensuring compliance with legal standards, ethical practices, and community needs. The position is responsible for collaborating with internal and external stakeholders in identify issues, develop solutions, and review existing policies for effectiveness. This position will coordinate with the managers and directors in the Accreditation & Accountability Section and the Analysis & Transparency Section to ensure self-accountability at the highest levels of the Department. The position will also act as the Forms Control Officer for the Department.

Coordinates department policy and procedure development:

• Identifying policy needs - Analyzing current practices, legal updates, community concerns, and emerging issues to identify areas where new or revised policies are needed

• Research and analysis - Gathering information from legal experts, subject matter specialists, and relevant data to inform policy development.

• Policy drafting - Writing clear, concise, and legally sound policies that address identified issues, outlining procedures, expectations, and limitations for employees.

• Policy review and revision - Regularly evaluating existing policies for effectiveness, updating them as needed to reflect changing laws, community needs, and best practices.

• Stakeholder engagement - Consulting with community members. sworn and civilian employees, supervisors, legal counsel, and other relevant parties to gather feedback and ensure policy alignment with diverse perspectives.

• Training and process implementation - Developing training materials to educate employees on new or revised policies, ensuring proper understanding and adherence.

• Compliance monitoring - Overseeing policy compliance within the agency, addressing violations, and providing corrective actions as needed.

• Evaluates Department's operational efficiency and develops, revises and recommends new policies, standards, and workflow procedures

Manages and coordinates the following tasks as they relate to policy development and optimization:

• Departmental Forms development and revisions

• Achievement of CALEA standards within policies

• Takes corrective action upon being notified by the Accreditation and Accountability Section of any deficiencies

• Application and coordination of De-Centralized Line Inspection

  Systems and Programs

• Organization of files housed in the PowerDMS and appropriate archiving and retention

• Oversees and manages personnel

• Oversees development and training and evaluates work product of staff

• Coordinates with Office of Legal Counsel on legal sufficiency considerations

• Oversees agency responses to policy requests from allied agencies

• Respond to IACP and MAPP inquires and surveys related to policy

Coordinates Departmental Form Control:

• Directs and manages the use, design and final approval of the revision and publication of all Department forms

Represents the Department in a liaison capacity with managers and officials of other agencies

Other duties as assigned

Education: Possession of a Bachelor's degree from an accredited four-year college or university.

Experience: Three (3) years of managerial or supervisory experience at a professional services level.

Note: 

1. Applicants may substitute additional experience as described above for the required education on a 'Year-for-Year' basis. 

OR

2. In lieu of a Bachelor's degree seven (7) years of supervisory law enforcement experience is required.

Preference will be given to applicants who possess the following preferred qualifications. It is important that you include clear and specific information on your application regarding your qualifications.

 Preferred Qualifications:

1. In-depth knowledge of Maryland State Police (MSP) procedures and policies, COMAR, and applicable Maryland laws.

2. Experience authoring law enforcement or legal-related documents, including standard operating procedures (SOPs), legal requests and processes, and executive summaries.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

In accordance with Section 2-204 (b) (6) of the Public Safety Article, candidates for positions in this classification will be subject to an initial drug screening, a physical examination and a complete criminal background investigation, to include a polygraph examination, before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application.  Successful candidates will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED OR QUALIFIED and remain eligible for consideration for at least one (1) year from the date of examination. The list will be used by the hiring agency to select employees.  

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position. Applicants may be given a physical examination and will be subject to an interview, background investigation, polygraph examination and substance abuse testing.

STATE OF MARYLAND BENEFITS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Kirsten M. Clouse

Kirstenm.clouse@maryland.gov

*If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4349. 

*TTY Users: call via Maryland Relay.

*We thank our Veterans for their service to our country and encourage them to apply.

*As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

*Bilingual applicants are encouraged to apply.

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.