Skip to Main Content

Electronic Records Express Specialist

Staff Specialist III

Recruitment #26-005298-0003

Go Back Apply View Benefits

Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

GRADE

18

State Salary Guidelines may apply.

LOCATION OF POSITION

Division of Rehabilitation Services
Disability Determination Services 
211 Schilling Circle, Suite 100 
Hunt Valley, MD 21031

Hybrid schedule may be available (up to 3 telework days permitted each week)

POSITION DUTIES

This recruitment is open to current Disability Determination Services (DDS) employees only.

The Electronic Records Express Specialist supports the adjudication process by promoting the usage of the electronic records with medical providers. This position is responsible for promoting, supporting, and managing Electronic Records Express (ERE) processes within the State of Maryland DDS. This position serves as a liaison between the agency, medical and educational record providers, and internal staff to facilitate the use of electronic options such as the Electronic Records Express (ERE). The specialist provides training, troubleshooting, and outreach to ensure efficient and accurate transmission of medical evidence and related documentation.  

Job Duties Include:  
  • Register users including CE providers, MER providers, medical and educational record providers for the ERE website and provide comprehensive training. 
  • Develop strategies for increasing the volume of medical evidence and educational records received electronically. 
  • Develop and maintain relationships with consultative examination providers, treating physicians, and health information management staff at hospitals and clinics. 
  • Maintain current knowledge of SSA’s existing electronic platform used to exchange medical evidence and school records. 
  • Educate providers on options for receiving requests for evidence and submitting records to the DDS. 
  • Monitor electronic outbound requests. 
  • Identify problems with electronic inbound transmissions. 
  • Coordinate updates to the Disability Case Processing System. 
  • Analyze data and conduct studies of transmission problems. 
  • Participate in DDS marketing initiatives and community outreach/education activities. 
  • Educate school liaisons on the information needed to adjudicate childhood disability claims. 
  • Provide training to new and current DDS staff on issues pertaining to electronic initiatives. 
  • Independently coordinate the preparation, publication, and distribution of the annual MRO newsletters. 
  • Oversee new projects designed to increase electronic medical evidence submissions.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.

Experience: Two years of professional or administrative experience in disability determination services, specifically assisting with, processing, or adjudicating Social Security Disability claims. 

Notes: 
1. Candidates may substitute additional experience as defined above at the rate of one year of experience for each year of the required education. 
2. Candidates may substitute 30 graduate credits from an accredited college or university for one year of the required experience. 
3. The above requirements are set by the Maryland State Department of Education in accordance with Education Article, Section 2-104, Annotated Code of Maryland.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience providing technical assistance and resolving technical or communications issues. 
  • Experience with customer service and troubleshooting. 
  • Experience with training or professional development. 
  • Strong organizational and time management skills.

LIMITATIONS ON SELECTION

This recruitment is limited to current Disability Determination Services (DDS) employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will placed on the eligible (employment) list for at least one year.

BENEFITS

FURTHER INSTRUCTIONS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to MSDE Human Resources Branch, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the Human Resources address listed above.

Inquiries can be made to 410-767-0012, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

Powered by JobAps