The Maryland Department of General Services (DGS) supports State and local government agencies, as well as local non-profit organizations and the citizens of Maryland, by providing facilities management, real estate and surplus property services, as well as security and law enforcement for State buildings. DGS is also responsible for a full spectrum of facilities engineering, design and construction services, almost $1 billion in annual contract administration, and overseeing the State procurement process. Here at DGS, we truly Do Great Service… Consider joining our team!
GRADE
15
LOCATION OF POSITION
DGS - Office of Human Resources
301 W. Preston Street
Baltimore, MD 21201
Main Purpose of Job
This position functions as an HR Generalist within the Department of General Services’ Office of Human Resources, with primary responsibility for administering and supporting the Department’s medical services, employee benefits, and leave management programs. Key responsibilities include overseeing and administering the Family and Medical Leave Act (FMLA) and Paid Family Medical Leave (PFML) process, including reviewing and processing requests; tracking and managing medical-related absences; and administering leave programs such as the State Employees Leave Bank, Employee-to-Employee leave donations, and parental leave. The incumbent also coordinates the Department’s workers’ compensation program in partnership with IWIF.
In addition, this position serves as the Department’s Health Benefits Coordinator, facilitating benefits administration and supporting the new employee onboarding process. The role is responsible for processing personnel transactions in SPS Workday related to benefits and leave actions. This position also manages the mental health assessment process for sworn law enforcement officers, including notification, tracking, and follow-up to ensure compliance with applicable requirements.
Finally, this position is responsible for assisting with the sick leave monitoring process under the office’s Employee & Labor Relations (EER) function. This includes working directly with supervisors and managers throughout the Department to ensure compliance with the State’s sick leave policies and procedures, preparing sick leave monitoring and counseling memos, and providing guidance and recommendations to management as needed. This position will also assist in any other EER functions that are related to medical services.
POSITION DUTIES
Duties for this position include, but are not limited to:
- Administer employee medical services and leave management programs, including FMLA, PFML, workers’ compensation, EAP referrals, leave bank, parental leave, and employee medical absences.
- Provide guidance and support to employees, supervisors, and managers regarding medical services, leave administration, benefits, policies, procedures, and employee relations matters.
- Coordinate employee health benefits administration, including new hire benefits enrollment, qualifying life events, open enrollment, dependent verification audits, and communication with the Employee Benefits Unit.
- Oversee onboarding and orientation processes for new employees, including conducting onboarding meetings and New Employee Orientation sessions.
- Support employee relations and HR operations by monitoring sick leave usage, assisting with disciplinary actions, processing personnel transactions in Workday, maintaining employee records, and coordinating various HR programs and employee services.
MINIMUM QUALIFICATIONS
Experience: Six years of experience, two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional HR management work experience in the areas of recruitment and selection, classification, salary administration, employer relations, test development and validation or as a generalist.
Notes:
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.
3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information regarding all qualifications in your application.
- Experience administering FMLA, workers’ compensation, leave management, and employee medical services programs.
- Experience interpreting and applying federal and state laws, regulations, policies, and procedures related to leave administration, health benefits, and employee relations.
- Experience providing guidance and consultation to employees, supervisors, and managers regarding medical services, benefits, and personnel matters.
- Experience working in an HRIS system, preferably Workday, to process personnel transactions and maintain employee records.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.
Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process.
The examination for this position will consist of a rating of your education, training and experience related to the requirements of the position. Successful candidates will be placed on the employment eligibility list categorized as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED. The eligibility list will be valid for one year and may be extended. The list will be used by the hiring authority to select employees for interviews. Eligible lists may be used to fill future vacancies of the same classification.
Please note, selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.
You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
BENEFITS
The State of Maryland offers a generous benefits package that includes:
- Tuition reimbursement for those who qualify
- Flexible work schedules and telework opportunities for many positions
- Free mass transit in Baltimore & Annapolis
- Generous paid leave that increases with years of service
Contact tammy.vehstedt@maryland.gov or call 410-767-4986 with questions about this recruitment. The online application process is STRONGLY preferred. Apply online at dgs.maryland.gov – Human Resources > Employment > Current Openings. If you are unable to submit your application online, please send your paper application to: Human Resources, Dept. of General Services, 301 W. Preston St., Suite 1311, Baltimore, MD 21201 by the closing date and time. TTY Users: call via Maryland Relay
As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
