Employee Relations
HR OFFICER I
Recruitment #26-004915-0004
| Department | MLGCA Video Lottery Terminal |
|---|---|
| Date Opened | 3/20/2026 11:59:00 PM |
| Filing Deadline | 4/3/2026 11:59:00 PM |
| Salary | $62,220.00 - $96,790.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Jada Newman |
| Work Location |
Baltimore City
|
| Telework Eligible | Yes |
Introduction
GRADE
LOCATION OF POSITION
POSITION DUTIES
This position functions as the Employer/Employee Relations Officer within the Office of Human Resource for the Maryland Lottery Gaming and Control Agency. The incumbent in this position will be responsible for assuring fair equitable treatment of all employees, manages the relationship between employer and employees by fostering positive culture, handling grievances, conducting investigations, and enforcing policies. As a Human Resources (HR) Officer I is responsible for interpreting and implementing personnel policies and procedures based on the State Personnel and Pensions (SPP) Article, Code of Maryland Administration Regulations (COMAR), and Collective Bargaining Memorandum of Understanding (MOU). In this position the HR Officer will handle a wide range of task and regarded as technical experts within their respective area of responsibility. Understanding, interpreting, and applying the Memorandum of Understanding (MOU) in Maryland, act as legally binding labor agreements between Maryland State Employees in exclusive bargaining organizations; AFSCME Units A, B, C, D, F, and H), AFSCME Unit S, and Maryland Professional Employee Council (MPEC) Local 6197(Unit G). These agreements are aimed at fostering harmonious labor relations.
- Reviews requests for disciplinary actions.
- Conduct fact-finding investigations into employee related misconduct.
- Represents management at formal grievances, appeals, & settlement conferences.
- Issue disciplinary action, if warranted.
- Mediating conflicts,
- Providing guidance to managers on disciplinary actions.
- Conducting exit interviews.
- Ensuring compliance with labor laws to drive retention.
- Interprets and applies HR related laws, regulations, policies and procedures relevant to the SPMS.
- Explains and defends HR related actions and recommendations to supervisory, managerial staff, and agency executives by testifying in official proceedings such as administrative conferences and hearings, legislative hearings and in a court of law.
- Provides advice and guidance to employees, supervisors, program managers, agency executives and other public officials regarding HR related matters when needed.
- Recommends new or changes to existing HR related processes, policies and procedures.
- Participate as representative in Labor Management Committee (LMC) meetings involving union.
- Writing first, & second step, appeal & grievance decisions on behalf of the Appointing Authority (Agency Director).
- Helping management and supervisors with employee related concerns.
- Assist management with guidance on Performance Improvement Plan (PIP).
- Reviewing and providing guidance to supervisors/managers on Probationary evaluation form.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Experience: Six years of experience, two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation and an additional four years of professional HR management work experience in the areas of recruitment and selection, classification, salary administration, employer relations, test development and validation or as a generalist.
Notes:
1. Candidates may substitute paraprofessional personnel work experience on a year-for-year basis for up to four years of the required experience. Paraprofessional personnel work is defined as work involving the application of public sector personnel procedures, policies, rules and regulations to specific employment actions. Appropriate paraprofessional personnel experience includes responsibility for activities such as: preparing and maintaining employment records, calculating salaries, applying personnel related rules and policies, preparing personnel-related reports, conducting employee orientation and counseling employees regarding benefits and obligations and responding to inquiries concerning employment procedures.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of professional HR experience involving recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation, or HR policy formulation for the required experience.
3. Candidates may substitute the possession of thirty graduate credit hours from an accredited college or university in the fields of HR/personnel administration, human resources management, business administration, public administration, statistics, tests and measurements, psychology or a related field for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in human resources management classifications or human resources management specialty codes in the human resources management field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position. Employees are also required to obtain recertification every six months thereafter.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
- Annual Leave - ten (10) days of accumulated annual leave per year
- Sick Leave - fifteen (15) days of accumulated sick leave per year
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
- Holidays - State employees also celebrate at least twelve (12) holidays per year
- Pension - State employees earn credit towards a retirement pension
FURTHER INSTRUCTIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment. Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



