Senior Business Analyst- ePace Program
IT FUNCTIONAL ANALYST LEAD
Recruitment #26-004500-0003
| Department | DHS - Technology for Human Svcs General Admin |
|---|---|
| Date Opened | 10/14/2026 1:00:00 PM |
| Filing Deadline | 10/28/2026 11:59:00 PM |
| Salary | $39.20 - $48.74/hour |
| HR Analyst | Mario West |
| Work Location |
Baltimore City
|
| Telework Eligible | Yes |
Introduction

GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Lead Phase 2 requirements strategy, including tiering, sequencing, dependency mapping, and a staged define-then-build gate structure for leadership decision-making.
- Facilitate requirements and process-design sessions with senior SMEs across Procurement, Budget & Finance, OCM, and the Help Desk; write clear business rules, user stories, and acceptance criteria; and maintain traceability from Statement of Work to backlog to delivered functionality.
- Serve as the senior business-side counterpart to the OpenGov vendor team; translate business intent into implementable requirements and hold deliverables to acceptance criteria.
- Design and oversee user acceptance testing (UAT); adjudicate defects versus change requests.
- Design current- and target-state workflows across procurement, invoicing, and approval/signature paths, and anticipate failure points before they reach production.
MINIMUM QUALIFICATIONS
Experience: Three years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.
Notes:
1. Candidates may substitute the possession of an Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
2. Candidates may substitute the possession of an Associate’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and two years and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- One year of experience gathering, documenting, and managing business or system requirements for a software implementation or enhancement.
- One year of experience supporting a procurement, e-procurement, ERP, or financial management system (e.g., OpenGov or a comparable platform), including configuration, testing, or vendor coordination.
- One year of experience performing data analysis using spreadsheet software and/or exports from an issue-tracking system such as Jira (e.g., building reports and validating data quality).
- One year of experience coordinating or conducting user acceptance testing (UAT), including developing and executing test scripts.
- One year of professional experience in a State, local, or federal government agency, ideally involving procurement, finance, or IT program.
SELECTION PROCESS
BENEFITS
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
FURTHER INSTRUCTIONS
Click on a link below to apply for this position:
| Fill out the Application NOW using the Internet. | Apply Online |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



