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ADMINISTRATIVE OFFICER II - Benefits Processing - Revisions Unit

ADMINISTRATIVE OFFICER II - CONTRACTUAL

Recruitment #26-003235-0027

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Introduction


The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 430,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants.

Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.

Perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.

 

This position is designated as telework‑eligible under the State of Maryland’s Telework Policy, after successfully completing the defined required training period.

GRADE

Grade 14

LOCATION OF POSITION

120 East Baltimore Street  

Baltimore, Maryland 21202  

Main Purpose of Job

This position serves as an administrative officer in the operations of the Retirement Processing Unit. The incumbent reports to the Revisions Unit Supervisor. Primary responsibilities include resolving differences listed on the 900 Difference Report, preparing retirement revision transactions to correct retiree accounts, preparing manual benefit calculation worksheets, and preparing and/or reviewing retirement applications as needed. 

This position facilitates corrections to retirement accounts due to monetary differences between the annuity savings fund and retirement accumulation fund, adjustments related to salary, service, purchases and/or military credit, and other various required adjustments to retirement accounts. 

This position may also be responsible for preparing and/or reviewing retirement applications worksheets for processing as required. In general, this involves reviewing employment and salary histories and resolving any issues to ensure accurate and timely processing of retirement applications. 

This position is responsible for maintaining a solid knowledge level relating to retirement law, regulations, policies and procedures that impact the processing of the requests by the section 

This is a high production team environment, and this position is subject to production and accuracy goals to be met each week. Timely and accurate processing of transactions related to these processes are essential elements in aiding the Agency in meeting our mission.

POSITION DUTIES

Job duties include but are not limited to:

Resolve differences listed on the 900 Difference Listing Report. 
 · Prepare and/or review transactions necessary to correct differences between balances of contributions and interest on the Active Master File (PRIB) before retirement and on the Retirement Master File (PRNA) after retirement. These differences are identified by the automated system and reported on the 900 Difference Listing Report. 
 · Identified accounts are researched to determine the appropriate action, which includes, but is not limited to revising the PRNA and/or the PRIB and issuing a miscellaneous refund to the retiree. The decision on how to resolve the account is supported by the appropriate calculations, worksheets, transactions and other backup.

Prepare and/or review staff prepared retirement application worksheets. 
 · Prepare and/or review retirement application worksheets as required. In general, this involves reviewing employment, salary histories, and resolving issues to ensure accurate and timely processing of retirement applications.

Prepare and/or review retirement transactions to revise retiree accounts. 
 · Review retirement transactions to revise retiree account related to incoming requests or account corrections. This may include option changes, beneficiary changes, pop-ups, sick leave and or military credit, purchases of service and/or corrections of accounts due to new information from employers and/or processing issues.
 
Review projects and other duties as assigned. 
 · Special projects as assigned by the supervisor of the Retirement Processing Unit, Deputy Director or Director.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred Qualifications:

  • Experience using Microsoft Office Suite; 
  • Proficiency in data analysis, including identifying and resolving incorrect, incomplete, and inconsistent data;
  • Experience working independently, managing multiple priorities, and meeting deadlines in a fast-paced environment; 
  • Strong analytical, problem-solving, and organizational skills with a high attention to detail; 
  • Strong written and verbal communication skills.

SPECIAL REQUIREMENTS

Due to the confidential nature of the work, selected candidates must undergo and pass a background and credit check.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees.

 

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application.

 

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. 

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:

 

Maryland State Retirement and Pension Systems

Human Resources Section

120 E. Baltimore Street

Baltimore, MD 21202

 

Email: Shanera Johnson at smjohnson@sra.state.md.us.


TTY Users: call via Maryland Relay 


PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION. 

 

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. 

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

 

People with disabilities and bilingual candidates are encouraged to apply. 

 

We thank our Veterans for their service to our country.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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