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DIRECTOR, BUREAU OF ACCESS TO HEALTHCARE

PROGRAM ADMINISTRATOR IV, HEALTH SERVICES

Recruitment #26-002944-0001

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Introduction

THIS RECRUITMENT IS LIMITED TO CURRENT STATE EMPLOYEES OF THE MDH HOWARD COUNTY HEALTH DEPARTMENT ONLY.

GRADE

19

LOCATION OF POSITION

Howard County Health Department
8930 Stanford Blvd.
Columbia, MD 21045

POSITION DUTIES

This position serves as the Bureau Director of Access to Healthcare Services which oversees the overall effectiveness of programs in the unit including: Cancer Program, AERS & Nurse Monitoring Program, Medicaid Eligibility, Medicaid Transportation and Administrative Care Coordination Unit. This position provides direction to bureau operations, proactively works with subordinate managers to address issues to maximize quality program outcomes, ensures workplans and budgets are completed, evaluates performance metrics to suggest changes and provides support to programs as needed to ensure services continue with minimal disruptions. This position oversees a bureau budget over $6 million. 

This position is eligible for hybrid telework.

50% Bureau Operations and Programmatic & Fiscal Oversight 
Provides operational and strategic direction to the entire bureau as needed.  Directs programming across the bureau and ensures effectiveness across the individual program units. Ensures all program plans and budgets are completed and submitted, works with supervisors, vendors and funding agencies to resolve issues.  Ensures policies and procedures are in place in the bureau. Serves as senior liaison to funding agencies.  Provides support to programs as needed to ensure supervision exists and that services continue with minimal disruptions.  Oversees a total bureau budget of $6 million.

20% Performance Monitoring 
Reviews larger population data to understand the context of program services. Evaluates individual program goals and performance measures.  Reviews individual program data to address issues.  Works with subordinate program managers to ensure efficient operations exist that facilitate achieving program goals and attaining (or exceeding) performance measures that comply with funding requirements and maximize service reach in the community.  Proposes and initiates quality improvement projects in the bureau.  Regularly briefs Health Officer and/or Deputy Health Officer on program activities through monthly meetings and data reports.  Presents metrics during quarterly HealthStat meetings.  Attends site visits and coordinates with MDH program administration staff to assure programs are in compliance. 

20% Supervision
Approves leave requests and timesheets.  Manages performance of staff by providing guidance, direction and completing semi-annual performance evaluations (PEPS).  Addresses any performance issues in a timely manner and follows HR policies and guidelines when doing so. Facilitates staff development and training.  Participates in the hiring process for vacant positions and onboards new employees.  Provides onsite coverage as needed. 

5% Partnership Engagement:
Actively engages as a member of the Department’s Executive leadership team. Provides senior bureau representation at meetings with the Maryland Department of Health (MDH) and other agencies as necessary.  Participates in ad hoc meetings and workgroups (internal and external to HCHD) as directed.  

5% Other: 
  • Possesses a broad understanding of HCHD services and can refer to other programs. 
  • Participates in necessary drills and exercises, responds to emergencies as appropriate, keeps abreast of policies and procedures in the program, bureau and department.  
  • Completes all required trainings. Participates in quality improvement efforts within the program.
  • Performs other related duties as assigned, including but not limited to, representing the bureau and serves on the Department’s Executive Leadership Committee, and other committees as needed.   

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Professional experience in health services.

Note: Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following:
  • Experience managing budgets and supervising staff.
  • Experience providing management to multiple programs and budgets.
  • Experience working in and/or overseeing Medicaid enrollment programs, including but not limited to Medicaid Enrollment, Non emergency medical transportation, Administrative Care and Coordination Unit (ACCU).
  • Experience working in or overseeing clinical outreach programs, including but not limited to cancer prevention and AERS/Nurse Monitoring.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT STATE EMPLOYEES OF THE MDH HOWARD COUNTY HEALTH DEPARTMENT ONLY.

SELECTION PROCESS

This is a Management Service position and serves at the pleasure of the Appointing Authority. A Resume must be uploaded to your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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