COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES IV, HEALTH SERVICES

16

MDH, Office of Health Care Quality

The mission of the Office of Health Care Quality (OHCQ) is to protect the health and safety of Marylanders and to ensure that there is public confidence in the health care and community service delivery systems. OHCQ is an agent of the Centers for Medicare & Medicaid Services (CMS) and is the designated state survey agency in Maryland.

The main purpose of this position is to support the Office of Health Care Quality's (OHCQ) regulatory, public communication, stakeholder engagement and administrative functions under the direction of the Chief Medical Officer. This position will coordinate and manage public meetings in compliance with the Maryland Open Meetings Act by developing meeting schedules, preparing agendas and materials, recording meeting minutes, tracking follow-up items and providing administrative support for required internal and external meetings. This position will serve as part of a team responsible for processing Public Information Act (PIA), Freedom of Information Act (FOIA) and subpoena requests, as well as managing controlled correspondence by coordinating with internal programs, maintaining accurate records, tracking deadlines and supporting timely and consistent responses to public, provider, legislative and stakeholder inquiries.

This position will also maintain OHCQ listservs and support agency-wide external communications and internal stakeholder communications, including provider notices, stakeholder updates, meeting announcements, distribution lists, internal messaging and other communications that promote consistency, transparency and timely information sharing across OHCQ programs and with external partners. This position will also support the Maryland Hospital Patient Safety Program by assisting with the intake and classification of adverse events, reviewing submitted root cause analyses, communicating with hospitals regarding reporting expectations and performing other administrative duties.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university on a year-for-year basis for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

The desired candidate should possess the following:

1. Experience managing public meetings and/or correspondence while ensuring compliance with federal and/or State laws (e.g., Maryland Open Meetings Act, Public Information Act (PIA) and Freedom of Information Act (FOIA)).

2. Experience organizing, cleaning and/or analyzing qualitative and quantitative data to support strategic decision-making.

3. Experience and/or exposure to the healthcare industry, including hospitals, nursing homes or assisted living programs.

4. Experience using Google Workspace, Microsoft Office Suite, Adobe Acrobat, Smartsheet and/or Centers for Medicare & Medicaid Services (CMS) software products (e.g., iQIES).

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.