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Assistant Director for Child Support

HUMAN SERVICE ADMINISTRATOR III

Recruitment #26-002730-0001

Introduction



 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

 


GRADE

19

LOCATION OF POSITION

Maryland Department of Human Services
Carroll County Department of Social Services
1232 Tech Court Westminster, MD 21157

Main Purpose of Job

This position functions as the Assistant Director for Carroll County Child Support Administration and is a member of the local Agency Director’s Executive Staff. The person holding this position is expected to direct all activities of the Child Support operations. Job duties include administrative control that ensures program compliance with Federal and State laws, regulations and procedures which includes overseeing and directing the performance of technical, professional, and clerical staff responsible for establishing and enforcing child support orders. 

POSITION DUTIES

  • Directs the activities of the Child Support program by interpreting and adhering to federal, state and local laws and policies.

  • Create, assess, revise and implement local programs, policy and procedures in order to meet customer needs and internal objectives. 

  • Actively participate in all activities, committees, meetings etc. which facilitate the enhancement of the Department programs and policies as well as directly benefit the Department and the citizens of the county.

  • Serve as the recognized expert on Child Support matters when interacting with public officials, the media, governmental and community agencies and customers.

  • Represent the Department to other agencies in order to establish excellent working relationships with community partners and stakeholders by attending meetings and outreach to the community.

  • Participate in the development, review, approval and monitoring of Cooperative Reimbursement Agreements, Memorandums of Understanding and annual contracts that are related to the operation of the Child Support Administration.

  • Direct, supervise, and evaluate subordinate staff in order to assure adherence to policy and regulations and continuous improvement of job performance that meets or exceeds federal, state and local performance goals.

  • Develop and implement strategies to meet or exceed federal, state and local performance goals.

  • Assure the integrity of Child Support operations through adherence to internal control requirements, maintenance of required records, completion and use of required reports and participation in audits/reviews as needed.

  • Develops, implements and monitors budgets and contracts pertaining to the Child Support program.

  • Act in place of the Director at designated times as a key member of the agency’s executive team by demonstrating creativity, developing recommendations and actively participate in the decision-making process when addressing administrative issues in accordance with local mission, vision, and strategic plan.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.


Education:   A Bachelor’s degree from an accredited college or university.

Experience: Eight years of experience in administrative, professional or technical work, three years must have involved supervision of other employees or exercising responsibility for program development.

Notes:

1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to two years of the required general experience.

2. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Bachelor’s degree in legal studies, public administration or similar field. 
  • Four (4) years experience of supervisory/management/leadership, preferably in Child Support.
  • One year of experience in Microsoft Office. 
  • One year of experience with Child Support Management system.

LIMITATIONS ON SELECTION

Limited to those who are willing to work in Westminster, Carroll County.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. It is important that you report all education and experience that is relevant to this recruitment's qualifications. Successful candidates will be placed on the eligible (employment) list for at least one year and may be used for future vacancies with this agency or other state agencies. The desired/preferred qualifications will be used to further screen the application. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Resumes will NOT be accepted in lieu of completing the application. If you are in State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.
CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS

  • Personal Leave - new State employees are awarded six (6) personal days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.
  • Pension - State employees earn credit towards a retirement pension.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Attention Kerry Neill, HR Office, Carroll County Department of Social Services, 1232 Tech Court Westminster, MD 21157 or email to kerrym.neill@maryland.gov by the specified closing date and time.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country and encourage them toapply.

TTY Users: call via Maryland Relay


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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