BEHAVIORAL HEALTH NAVIGATOR

14

8930 Stanford Blvd

The purpose of this Coordinator of Special Programs Health Services II, Mental Health, position is to provide clients, family members, and providers with information about the resources available in the community. The Behavioral Health Navigator (BHN) provides linkages to care and facilitates referrals to treatment services and community resources in the following primary areas: Crisis Response Services, Mental Health Services, Substance Use Services, Case Management Services, and Insurance Eligibility. The BHN guides consumers through the behavioral health care system by assisting with access issues including insurance coverage, language needs, and format of services (in-person/ telehealth). The BHN collects data on the number and nature of referrals received and tracks outcomes through surveys, phone calls, emails to ensure connection to care. The BHN uses surveys, emails or phone calls to gather client information and requests for services. They then follow up with the clients through emails and phone calls to share resources and conduct follow-up. This position supports entries into the Howard County Network of Care. The BHN educates the community and providers on the levels of care and community resources available and collaborates with outside referral sources to help navigate their customers to the appropriate resources. The position also provides consultative and supportive assistance to the Suicide Prevention Coordinator position as appropriate, including participation in the local Suicide Prevention Coalition. Participates in community coalitions and advisory groups, such as the Mental Health Community Advisory Council, the Local Health Improvement Coalition, and the Healthy Minds Suicide Prevention Coalition. Participates in collaborative meetings with community partners to address behavioral health needs of community members, including the Connection Center, and County-wide BH Navigation.

This position is eligible for hybrid telework.

50% Facilitates Linkage to Care for Consumers with Private and Public Insurance, as well as Uninsured

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

The desired candidate should possess the following:

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.