Skip to Main Content

ADMINISTRATIVE OFFICER I-Special Projects Unit

ADMINISTRATIVE OFFICER I

Recruitment #26-002711-0019

Introduction

The Maryland State Retirement and Pension System (MSRPS) administers benefits for over 397,000 members, including active employees, retirees, and vested participants across 12 retirement systems—supporting the financial security of Maryland’s public servants.

Located in Baltimore’s Central Business District, MSRPS offers a purpose-driven workplace with modern amenities, including panoramic city and harbor views, renovated common areas, upgraded elevators, and an on-site café.

Employees enjoy comprehensive state benefits including; medical, dental, prescription coverage, generous paid leave, participation in the state pension system, and supplemental retirement savings options (401(k), 457(b), and more). Additional perks include an on-site fitness center with showers and lockers, 24/7 building security, and easy access to restaurants, shops, public transit, and major highways.

 If you're seeking a career with impact, stability, and a supportive environment, explore opportunities with MSRPS.

This position is not telework eligible.

GRADE

13

LOCATION OF POSITION

120 East Baltimore Street
Baltimore, MD 21202

Main Purpose of Job

The main purpose of this position is to provide administrative support to the Disability Unit. The Disability unit is a high-volume unit with the task of properly administering disability benefits. The responsibilities include assisting the Medical Board Secretary in establishing new claims, preparing claims to be reviewed by the Medical Board and implementing actions relative to a member's claim for disability retirement benefits while the claim is being reviewed and after the process is completed.

An aspect of the mission of the Agency is to administer the disability benefits to System participants. This position is a part of the administration of disability benefits, since it is part of the disability claims process.

This position is responsible for reviewing claims to analyze and identify if any additional information needs to be requested from the claimant, the claimant’s employer, or the claimant’s health care providers. This position is also responsible for notifying claimants of decisions made by the Medical Board and Board of Trustees regarding the members’ claims. This position also assists the Medical Board Secretary in preparing claims for review by our Independent Medical Doctors. This requires organization of the medical file and communication with the Secretary and/or our physicians.

This position requires a highly organized and detail orientated individual. It requires well developed oral and written communication skills. This position is responsible for issuing decision letters made by the Medical Board and Board of Trustees regarding a members disability claim. The position is responsible for mailing estimates to claimants of their disability retirement benefits. This position is responsible for closing claims and ensuring that all communications are reflected in the file.

POSITION DUTIES

This position will be responsible for: 

Receives and reviews applications for disability retirement in order to determine eligibility to file and completeness of application through the application of retirement law found in the State Personnel and Pensions Article, COMAR regulations and Agency and Board of Trustees’ policies. Prepares completed disability claims for Medical Board review to determine medical condition relative to being disabled under retirement law on a weekly/monthly basis.
Creates and mails disability letters to notify claimants of the Board of Trustees’ decision through tracking of Medical Board’s and Board of Trustees’ decisions. Mails estimates to notify claimants of eligible benefit amounts through tracking of Medical Board’s and Board of Trustee’s decisions as well as track estimates that are needed.
Creates and mails disability closing letters. Purges closed files and sends file to Office Services (after approval from the Disability Unit Supervisor) to be imaged.
Prepares and organizes medical records for review for our Independent Medical Evaluation physicians’.
Ensures that all staff have access to the latest information on Board of Trustees' decisions, mailing of estimates, and receipt of retirement application forms in the Disability Unit by posting information on both the paper disability file (actual claim) and on the case in CRM.
Respond to copy requests from attorneys and/or claimants including calculating the cost of copies and sending copies after receipt of payment
Other duties as assigned by the Director or Deputy Director of Special Projects.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental questionnaire must correspond to the information provided on your application to receive credit.

Preferred candidates will possess the following qualifications: 

One year of demonstrated experience working with Microsoft Office software, including Word, Outlook, and Excel.

One year of experience reviewing and processing incoming applications, including eligibility for benefits (e.g. retirement, insurance, health, etc.).       

One year of previous experience in the medical or legal fields evaluating workers’ compensation, personal injury claims, insurance, or medical malpractice claims.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment.  All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.  
Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees. 
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 
Due to the confidential nature of the work, selected candidates must undergo and pass a background check. 

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. 

BENEFITS

STATE OF MARYLAND BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. 

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

Annual Leave - ten (10) days of accumulated annual leave per year.

Sick Leave - fifteen (15) days of accumulated sick leave per year.  

Holidays - State employees also celebrate at least thirteen (13) holidays per year.  

Pension - State employees earn credit towards a retirement pension.

Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:
Maryland State Retirement and Pension Systems
Human Resources Section
120 E. Baltimore Street
Baltimore, MD 21202
ATTN: Demesha Lampkins Email: Demesha Lampkins at dlampkins@sra.state.md.us

PLEASE DO NOT SUBMIT UNSOLICITED DOCUMENTATION

The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.

TTY Users: call via Maryland Relay
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

Powered by JobAps