DJS CASE MANAGEMENT PROGRAM SUPERVISOR
Recruitment #26-002594-0002
| Department | DJS Community Operations Region 3 |
|---|---|
| Date Opened | 10/29/2026 2:30:00 PM |
| Filing Deadline | 11/12/2026 11:59:00 PM |
| Salary | $76,608.00 - $120,814.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Keyia Ward |
| Work Location |
Baltimore City
Baltimore County |
| Telework Eligible | Yes |
Introduction

GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
Key Responsibilities may include, but are not limited to:
- Collaboration and Coordination: Works in collaboration with the CMO to determine the treatment and rehabilitative needs of youth under supervision and coordinates the delivery of services in order to promote the development of those competencies necessary for youth to successfully achieve their life plan goals. Ensure Treatment Service Plans are align with the Life Plan so that the CMO are responsive to youth’s needs with Specific learning and behavioral objectives
- Communication and Reporting: Maintains weekly communication between CMSS, CMS, and Life Coaches and oversee compliance with THRIVE contact expectations and established emergency-support protocols as well as track participant enrollment, engagement, service referrals, and progress toward goals.
- Stakeholder Relationships and Community Outreach: Manage and oversee stakeholder relationships and community outreach in collaboration with the Director of Court Services and Regional Director. Establish effective, collaborative working relationships across the agency, and with court stakeholders, service agencies, and the community at large to support implementation of the THRIVE Academy.
- Staff Supervision and Operational Leadership: Provide supervisory oversight and make recommendations regarding staff recruitment, selection, performance evaluations, disciplinary actions, and separations. Participate in the training of new staff, ensure staff maintain required certification with the Maryland Police Correctional Training Commission (MPCTC), and provide training and refreshers to staff, court stakeholders, and other partners on topics relevant to the THRIVE Academy.
- Statewide Support and Data Management: Support other regions through supervisory oversight, task overflow, thought collaboration, and generalized needs as directed. Ensure records are maintained and tracked for data collection for the Statewide Region so information is accurate, timely, and useful.
MINIMUM QUALIFICATIONS
Education: A Bachelor’s degree from an accredited college or university.
Experience: Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting.
Notes:
1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education.
2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
- Experience working in or with
the juvenile justice system, juvenile courts, court services, or other youth
legal systems
- Experience
supervising professional or paraprofessional staff, including assigning work,
evaluating performance, providing guidance, and addressing performance or
personnel matters
- Experience
coordinating services, resources, and case-related activities for
court-involved youth across multiple programs, agencies, or service providers,
including identifying and addressing barriers to case progression or community
reintegration
- Experience
interpreting, explaining, and applying laws, rules, regulations, policies, and
procedures, and establishing and maintaining effective working relationships
with courts, government agencies, service providers, community organizations,
youth, families, and other stakeholders
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Candidates appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.
2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
1. In accordance with the Correctional Services Article, Section 8-209 of the Annotated Code of Maryland, the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations 12.10.01.04, general regulations of the Maryland Correctional Training Commission, and include:
U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A thorough background check, including fingerprinting and drug testing
An oral interview, and
Physical and psychological examinations.
2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.
SELECTION PROCESS
Please make sure that you provide
sufficient information on your completed application to show that you meet the
qualifications for this recruitment. All information concerning your
qualifications must be submitted by the closing date. We will not consider
information submitted after this date. Candidates will remain on the certified
eligible list for one (1) year. The resulting certified eligible list from this
recruitment may be used to fill similar positions of the same classification in
this or other State agencies.
EXAMINATION PROCESS
The assessment
will involve a rating of your application based on your education, training,
and/or experience as it relates to the position's requirements. Therefore,
it is essential that you provide complete and accurate information on your
application. Incomplete applications will not be accepted.
Please report all relevant experience and education. For education obtained
outside the U.S., you will be required to provide proof of equivalent American
education, as determined by a Foreign Credential Evaluation Service, at the
time of hire.
Please complete the supplemental
questionnaire, if applicable. They will be used when rating applications.
Please note that your answers on the supplemental questionnaire must correspond
to the information provided on your completed application to receive credit.
Missing or incomplete supplemental questionnaires may impact the overall rating
of your completed application.
If you are a Veteran applying for
this position, please submit your DD 214 Long Form with your completed
application to receive proper credit.
BENEFITS
FURTHER INSTRUCTIONS
The online
application process is STRONGLY recommended. However, if you are unable
to apply online, you may submit a completed paper application and supplemental
questionnaire responses via email or fax to the addresses provided below. If
using fax or regular mail, ensure each page includes your First and Last Name,
the Recruitment Number (located at the top of the posting), and the last four
digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the
recruitment. Applications received after this time, or those with incorrect
forms, will not be accepted. Postmarks will not be considered.
Maryland Department of Juvenile
Services
OHR-Recruitment & Examination
Unit
217 E. Redwood Street
Baltimore, MD 21202
Attn: Recruitment# 26-002594-0002
Fax number 410-333-4188
TTY Users: call via Maryland
Relay
If you are having difficulty with
your user account or have general questions about the online application
system, please contact the Maryland Department of Budget and Management,
Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
Should additional information
regarding this recruitment be required, please contact the Maryland Department
of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include
the Recruitment Title/Number that is located at the top of the bulletin.
As an equal-opportunity
employer, Maryland is committed to recruiting, retaining, and promoting
employees who are reflective of the State’s diversity.
DJS values the experience
gained by Veterans while serving our country. Veterans are welcome to apply for
all current recruitments.
Bilingual applicants and people
with disabilities are welcome to apply for all recruitments.
Candidates with lived
experience relating to the criminal/juvenile legal system are encouraged to
apply.
We welcome experienced
professionals transitioning from federal service to explore rewarding career
opportunities.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



