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CASE MANAGEMENT SPECIALIST SUPERVISOR

DJS Case Management Specialist Supervisor Community

Recruitment #26-002593-0005

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Introduction


This recruitment is limited to current DJS employees only.

GRADE

17

LOCATION OF POSITION

Community Services - Western Region (Frederick Co.)
Rockville, MD

Main Purpose of Job

Join Us in Making a Difference at DJS!

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of the Case Management Specialist Supervisor, so come join our team and make a meaningful impact on youth and the community at DJS!

The main purpose of this position is to plan, direct, and coordinate the delivery of community case management services for juveniles within an assigned county or geographic region. The incumbent provides leadership and guidance to Case Management Specialists, ensuring effective case management practices, coordination of services, and compliance with departmental policies and procedures. This position also serves as a key liaison with court personnel, legal representatives, law enforcement, agency partners, youth, and families to address case-related matters, communicate expectations, resolve concerns, and support successful case outcomes.

Some key responsibilities of this position may include, but are not limited to, the following:
• Planning, directing, and coordinating the delivery of community case management services for juveniles within an assigned county or geographic region
• Supervising, assigning, and evaluating the work of Case Management Specialists to ensure effective case management operations
• Collaborating with representatives from the State’s Attorney’s and Public Defender’s Offices, courts, legal representatives, law enforcement, public and private agencies, and families to obtain and clarify information, explain procedures and expectations, coordinate services, and resolve concerns
• Reviewing case reports, recommendations, and related documentation to ensure accuracy, completeness, and compliance with departmental standards
• Providing guidance and direction to staff regarding case management practices, court-related matters, treatment services, and resolution of case concerns
• Coordinating court-related activities, including the preparation and presentation of case materials, staff recommendations, and placement considerations
• Communicating court decisions, directives, and other case-related information to appropriate DJS staff and external stakeholders
• Addressing operational issues, complaints, and service delivery concerns while promoting effective problem resolution
• Participating in staff meetings, conferences, training activities, and professional development opportunities related to juvenile justice services and case management practices
• Maintaining knowledge of current developments, policies, and practices related to juvenile delinquency services and community-based case management programs

This position may require a flexible schedule, including evenings and weekends, and may operate under hybrid telework protocols to meet the needs of youth, families, and partner agencies.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.

Experience: Three (3) years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized or exceptional juveniles in a community or residential setting.

Notes:
1. Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences or criminal justice from an accredited college or university and two (2) years of experience providing direct services to children in a community or residential setting for the required education.
2. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one (1) year of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position may possess any of the following qualifications:
  • A Bachelor's degree in a Social or Behavioral Science major (such as Criminal Justice, Sociology, Human Relations, Psychology, Child and Adolescent Studies or Social Work, or other closely related field)
  • At least one (1) year of supervisory experience in providing services to youth in a community or residential setting
  • At least one year of experience supervising lower-level Case Management Specialists in a community or residential setting

LIMITATIONS ON SELECTION

This recruitment is limited to current DJS employees only.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees appointed to positions in this classification are required to become fully certified by the Maryland Correctional Training Commission within 90 days of appointment and maintain certification while employed.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

3. Employees in this classification that are employed at DJS Youth Centers may be required to complete a Board approved medication technician training program and possess a valid Maryland Board of Nursing (MBON) certification as a Medication Technician.

SPECIAL REQUIREMENTS

1. In accordance with the Correctional Services Article, Section 8-209 of the Annotated Code of Maryland, the Maryland Correctional Training Commission shall establish the minimum qualifications for probationary or permanent appointment of a Department of Juvenile Services employee in a mandated position. These requirements are listed in detail in the Code of Maryland Regulations 12.10.01.04, general regulations of the Maryland Correctional Training Commission, and include:
U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A thorough background check, including fingerprinting and drug testing
An oral interview, and
Physical and psychological examinations.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

SELECTION PROCESS

Please ensure that your completed application includes sufficient information to demonstrate that you meet the qualifications for this recruitment. All documentation related to your qualifications must be submitted by the closing date; information received after this date will not be considered. Candidates who meet the qualifications will remain on the certified eligible list for a period of one (1) year. This list may also be used to fill similar positions within this classification in the future.

EXAMINATION PROCESS

The assessment may involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire. Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.

Resumes will not be accepted in lieu of a completed application.

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
217 E. Redwood Street
Baltimore, MD 21202
Attn: Recruitment # 26-002593-0005
Fax number 410-333-4188
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.

We welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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