Training & Workforce Development Administrator

• Serves as the statewide Principal Administrator and technical architect for SSA's virtual learning infrastructure (Google Meets, Zoom, Microsoft Teams, and the LMS), ensuring enterprise-level deployment, security compliance, and accessibility. 
• Establishes unified operational standards, scheduling protocols, and quality assurance frameworks to optimize virtual training delivery and classroom management across all programs. 
• Drives the strategic alignment of statewide workforce development curricula with federal compliance mandates, ensuring the modernization of blended instructional methodologies across the child welfare continuum. 
• Serves as the primary Contract Monitor and principal programmatic liaison for multimillion-dollar statewide academic partnerships, specifically directing the operational execution of the Child Welfare Academy (CWA) with the University of Maryland School of Social Work and Title IV-E initiatives. 
• Directs the synthesis, analysis, and validation of complex, statewide workforce datasets and training metrics to produce executive briefs, legislative reports, and mandatory federal compliance submissions.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work. 

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• One year of experience serving as an administrator for enterprise-level Learning Management Systems (LMS) and managing large-scale virtual meeting platforms (e.g., Google Meet, MS Teams, Zoom) for organizational or multi-jurisdictional operations.  
• One year of professional experience developing, administering, or coordinating training programs specifically within a public social services, child welfare, or adult services agency.
• One or more years of professional experience serving as a primary contract monitor overseeing multi-million dollar vendor or academic partnership agreements, including budget auditing, scope-of-work negotiation, and state or federal grant compliance.

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201.

Or email cynthia.mcmillian@maryland.gov.; voice 410-767-7199.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation. Resumes should not be viewed for a completed state application.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

We thank our Veterans for their service to our country and encouraged them to apply.