ADMINISTRATOR IV

The Maryland Department of Labor, (MD Labor), Division of Unemployment Insurance is accepting applications from qualified candidates for the position of Administrator IV (UI Lead Data Analyst). This recruitment will be used to fill current and future vacancies. The resulting eligible list will be maintained for one year after the closing date of the announcement.

19

100 S. Charles Street, Baltimore, Maryland 21201.

The Lead Data Analyst provides advanced analytical support to the Division of Unemployment Insurance (UI) by performing complex data analysis, reporting, and dashboard development that informs program operations, federal reporting, and performance management. The position serves as a technical specialist who supports cross-unit data projects, ensures data accuracy and consistency, and contributes to the improvement of UI data processes, tools, and reporting standards. Working under the direction of the Chief Data Officer (CDO) and in partnership with program, IT, and vendor teams, the Senior Data Analyst applies advanced analytical methods to produce actionable insights, enhance data quality practices, and support system modernization and data integration activities. This role leads and provides subject-matter expertise and coordination on assigned analytical projects that support UI program effectiveness, integrity efforts, and operational decision-making.

Data analysis & modeling – Monitor program performance metrics and assist in root cause analysis on data tracking errors to support continuous improvement efforts. Develops descriptive, predictive, and prescriptive models to support workload forecasting, fraud detection, and performance improvement.

Data reporting & visualization: Communicate findings compellingly and visually through dashboards, reports, and scorecards for different audiences using data visualization solutions (Power BI, QuickSight, etc).

Data quality, governance & documentation - conducts data validation, reconciliation, documentation, and quality reviews for the various UI datasets.

System modernization & data integration support - leads assigned data-related tasks for UI modernization efforts.

Project leadership & cross-divisional collaboration-serve as project lead for assigned data initiatives.

Applications that meet the minimum and selective qualifications will be referred to the hiring manager for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work. 

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment. 

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Please note: A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

● Flexible hours and hybrid teleworking

● Paid holidays 12-13 per year

● Generous paid leave package (annual, sick, personal and compensatory leave)

● State Pension ("defined benefit" plan)

● Tax-deferred supplemental retirement savings plans (401(k) and 457)

● Comprehensive, subsidized health, dental and prescription plans with little to no    deductibles, free generic prescriptions, and free preventative health services

● Flexible Spending Account plans for Health Care and Daycare

● State Employees Credit Union

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.

 If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to chevelle.wise@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

 PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

 Completed applications, required documentation, and any required addendums may be mailed to:

 Maryland Department of Labor/Office of Administration

Attn: Administrator IV-UI Lead Data Analyst (26-002589-0009) CW
100 S. Charles Street, Tower I, Ste. 5000
Baltimore, MD 21201

TTY  Users: call via Maryland Relay

The MD State Application Form can be found online.

Maryland Department of Labor is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.