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Unemployment Insurance Lead Data Analyst

ADMINISTRATOR IV

Recruitment #26-002589-0002

Introduction

GRADE

19

LOCATION OF POSITION

100 South Charles Street
Baltimore, Maryland 21201

Main Purpose of Job

The Lead Data Analyst provides advanced analytical support to the Division of Unemployment Insurance (UI) by performing complex data analysis, reporting, and dashboard development that informs program operations, federal reporting, and performance management. The position serves as a technical specialist who supports cross-unit data projects, ensures data accuracy and consistency, and contributes to the improvement of UI data processes, tools, and reporting standards. Working under the direction of the Chief Data Officer (CDO) and in partnership with program, IT, and vendor teams, the Senior Data Analyst applies advanced analytical methods to produce actionable insights, enhance data quality practices, and support system modernization and data integration activities. This role leads and provides subject-matter expertise and coordination on assigned analytical projects that support UI program effectiveness, integrity efforts, and operational decision-making.

POSITION DUTIES

Duties of this position include, but are not limited to:
  • Data Analysis, Reporting & Visualization- Performs advanced data analysis to support UI program operations, reporting and performance monitoring. 
  • Data Quality, Governance & Documentation-Conducts data validation, reconciliation and quality reviews for the various DUI datasets. 
  • System Modernization & Data Integration Support- Leads assigned data-related tasks for UI modernization efforts, including data mapping, test validation and system integration. 
  •  Project Leadership & Cross-Divisional Collaboration-Serves as project lead for assigned data initiatives.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work. 

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Familiarly with AL-enabled analytics tools or generative AI assistants (e.g., Copilot Tableau AI, Power BI AI Insights) to enhance data analysis, documentation, and workflow efficiency while adhering to privacy and security standards.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Master's Degree in a relevant field (Data Analytics, Statistics, Public Administration, Information Systems, or related field)
  • Professional certification in Data Management, Governance, or Information Security (e.g., DAMA CDMP,CIPP, CISSP).
  • Experience with UI system or USDOL ETA reporting requirements. 
  • Experience with system modernization projects, predictive modeling, or fraud detection analytics.
  • Familiarity with Maryland State Government data system, policies and cybersecurity standards
  • Experience using AI-assisted analytics tools to support automation, anomaly detection or enhanced reporting workflow. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Personnel employed in this classification will have access to federal tax information and must undergo a state and FBI criminal background check as a condition of employment. 

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Resumes are acceptable as additional information only; however, the application must be completed in its entirety or it will be subject to rejection.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

● Flexible hours and hybrid teleworking
● Paid holidays 12-13 per year
● Generous paid leave package (annual, sick, personal and compensatory leave)
● State Pension ("defined benefit" plan)
● Tax-deferred supplemental retirement savings plans (401(k) and 457)
● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
● Flexible Spending Account plans for Health Care and Daycare
● State Employees Credit Union

To learn more, please click this link: STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via email to shauna.adams@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

MD Dept. of Labor-Office of Human Resources
Attn: 26-002589-0002/ (UI Lead Data Analyst/CW)
100 S. Charles Street
Baltimore, MD 21201

TTY Users: call via Maryland Relay

The MD State Application Form can be found online.

Maryland Department of Labor is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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