WAGE & CONTRIBUTIONS TEAM LEAD

Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government. The Employer Services directorate is responsible for overseeing employer participation in the FAMLI program – ensuring accurate and timely contributions and reports from employers and understanding their needs in complying with and participating in this new benefit. The Wage and Contributions Team Lead manages the operational processes related to the collection of wage data reports and quarterly contributions from employers. This position ensures accuracy and compliance in wage and data review, payment processing, liaising with the finance and compliance teams to address any operational risks or discrepancies. Provides expertise for building out the processes and standards for the Wage Data and Contributions unit. This position plays a key role in maintaining compliance with FAMLI regulations.

18

100 S. Charles Street

The Wage and Contributions Team Lead monitors the daily operations of the Wage Data and Contributions unit within the Employer Services Directorate in the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL). This position manages Employers Quarterly Wage Hour Reports (QWHR) submission and flags non-filers or delays in filings and escalates issues to the Wage & Data Collections Manager for resolution, and tracks employer payments to the FAMLI fund and flags discrepancies or delays in contributions and escalates issues to the Payments Operations Manager for resolution. The position handles complex cases and serves as a subject-matter expert for the unit. The Wage and Contributions Team Lead provides guidance to staff on issues related to QWHR, contribution calculations and compliance, ensuring all processes adhere to department standards. The position also involves monitoring QWHR contribution workflows and recommending process improvements. The Wage and Contributions Team Lead ensures the strategic objectives of the directorate by implementing and improving Standard Operational Procedures (SOPs) and ensuring the accuracy and timely receipt of QWHRs and contributions.

Duties of this position include but are not limited to:

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

● Bachelor’s Degree from an accredited college or university.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position. The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

 

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

This is a full-time, permanent position and eligible for full State benefits, which include:

● Flexible hours and hybrid teleworking 

● Paid holidays 12-13 per year 

● Generous paid leave package (annual, sick, personal and compensatory leave) 

● State Pension ("defined benefit" plan)

● Tax-deferred supplemental retirement savings plans (401(k) and 457) 

● Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services 

● Flexible Spending Account plans for Health Care and Daycare 

● State Employees Credit Union

 

To learn more, please click this link STATE OF MARYLAND BENEFITS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you encounter difficulty attaching required or optional documentation, you may contact Erika Leonard-Anderson via email to erika.leonard-anderson1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor / Office of Administration
Attn: Erika Leonard-Anderson 26-002588-0047
100 S. Charles Street, 5th Floor
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.