EEO Investigator

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

18

Baltimore City

6776 Reisterstown Road

Baltimore, MD 21215

The incumbent in this position functions as an Administrator in EEO investigations and supports the Assistant Director of EEO & Investigations within the Office of Fair Practices and Inclusion. With nearly 9,000 employees, and a budget of close to $1.2 billion, the Department of Public Safety and Correctional Services is one of the largest state agencies in Maryland. The Department’s functions include the operation of three correctional divisions that total 27 facilities, and 45 parole and probation supervision offices. This position will handle high level tasks and responsibilities under the direction and guidance of the OFPI Executive Leadership. The incumbent will be responsible for intake, investigation, and following through to making recommendations for discipline, training, policy adjustments depending on the dispute and fact finding. Casework includes externally filed matters where the incumbent will represent the DPSCS in administrative or other adjudicatory processes involving complaints of discrimination, fair labor practice, or harassment and bullying. This Administrator will also support requests for ADA medical accommodations and religious accommodations, as well as assisting with other EEO related program administration tasks, developing processes, templates and training.

This position’s primary duty will be to investigate complaints of discrimination and bullying to include equal employment opportunity, Americans with Disabilities Act and sexual harassment complaints. Receive, triage, investigate, document, and recommend corrective action to charging parties’ supervisor via the Executive Director and Assistant Director of EEO & Investigations. Coordinate the administrative processes needed for the management of investigations and the resolution of all EEO/ADA related complaints filed by DPSCS employees, assist with preparing detailed responses to EEO/ADA related complaints from outside agencies including the U.S. Equal Employment Opportunity Commission and the Maryland Commission on Civil Rights in their respective region. The incumbent will assist in developing program resources and process improvement, as well as provide support for reporting and data management for EEO complaints. The incumbent will support the ADA Program when needed by responding to requests for accommodation as well as supporting policy review, SOP creation, process improvements, etc.

Being readily available in-person to meet with investigators and provide EEO training at various DPSCS locations across the state.

Duties include but aren’t limited to:

Providing administrative assistance to manage cases from beginning to end, including intake, triage, investigation, processing documentation, drafting investigative reports, memos, and preparing communications on the OFPI Executive Leadership’s behalf; data tracking and reporting; maintaining comprehensive and accurate records and storing data; compiling and sharing EEO related reports for the OFPI Executive Leadership review.

Additional duties of this position include:

Making recommendations to Executive Director and/or Assistant Directors on issues related to EEO/ADA investigations, case work, or training; participating on interview panels to ensure fair hiring practices; reviewing statistical data of Department’s workforce and employment practices and monitoring recruitment and retention progress data to share with the OFPI Executive Leadership; assisting with updating information and guidance to managers regarding EEO/ADA laws and requirements for compliance; mediation where appropriate in support of the ADR program. Developing SOPs for all processes: templates and forms.

Review investigator work for conformity to policy and practice approved by the Executive Director.

Training:

This position will collaborate with and assist the EEO Training & Compliance Manager. The incumbent will develop and provide EEO/ADA training and related workshops as needed. This incumbent will also assist in developing a comprehensive training program for investigators. The incumbent must be available to administer in-person training across various DPSCS locations.

Partner with the Assistant Director of Data, Compliance & Operations on identifying issues for targeted training and development to be coordinated with the EEO Training & Compliance Manager.

Data Analytics:

Data analytics focused on EEO case data, including analysis, optimization of data tracking and processing, and development of standard operating procedures (SOPs) and templates.

Other assignments as needed by the OFPI Executive Leadership. 

Applicants must meet all minimum qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. Experience in handling EEO investigations and/or complaints of discrimination and report writing.

2. Experience leading or training and developing others into an EEO Investigator who can process and handle investigations and/or complaints of discrimination that require a thorough analysis based on Federal and State employment policies, laws, and regulations.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. 

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITS 

· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). 

· Annual Leave - ten (10) days of accumulated annual leave per year. 

· Sick Leave - fifteen (15) days of accumulated sick leave per year.  

· Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 

· Holidays - State employees also celebrate at least twelve (12) holidays per year.   

· Pension - State employees earn credit towards a retirement pension.

· Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program

· Free Mass Transit Benefit​- Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service

Online applications are highly recommended. However, if you are unable to apply online, the paper application, supplemental questionnaire, and required documents may be emailed to Lena.Murray@Maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment. Only additional materials that are requested will be accepted for this recruitment.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.