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Workplace Rights Enforcement Supervisor (Bilingual)

ADMINISTRATOR III SUPERVISOR

Recruitment #26-002576-0005

Introduction

Maryland Department of Labor is currently accepting applications from qualified candidates for the position ofWorkplace Rights Enforcement Supervisor (Administrator III) within the Division of Labor and Industry, Wage & Labor Standards Program, to oversee the Workplace Fraud Unit.

The DLI team is passionate about our mission of protecting and promoting workplace rights and the health and safety of workers and the public. Our Wage & Labor Standards program is dedicated to proactive, integrated enforcement of Maryland labor standards laws, and meeting workers where they are. The Workplace Fraud Unit ensures that Maryland workers in the construction and landscaping industries are properly classified so that they receive the rights and benefits to which they are entitled, and so that companies pay the full labor costs –including unemployment and tax obligations - that they are required to pay. The Supervisor oversees the unit’s field investigative staff in their work of interviewing workers on job sites, gathering and reviewing documentaryand other evidence, and making prompt merit determinations. The unit works closely with other units in the Wage & Labor Standards programs to ensure thoughtful and coordinated enforcement.

As a member of the DLI team, you can build a fulfilling career while enjoying a comprehensive benefits package, including medical and dental coverage, paid time off (vacation and sick leave), participation in the State pension plan, supplemental retirement options, and membership in the Maryland State Employees Credit Union.


GRADE

18

LOCATION OF POSITION

10946 Golden West Dr., Ste. 160 Hunt Valley, MD 21031 (Baltimore County) 

8403 Colesville Road, Silver Spring, MD (Montgomery County) 

7300 Calhoun Place, Rockville, MD 20855 (Montgomery County)

Wage & Labor Standards is headquartered in Hunt Valley (Baltimore County) and maintains a satellite office in Silver Spring, Maryland and Rockville, Maryland. If the selected candidate resides closer to Silver Spring or Rockville, the official duty station may be adjusted accordingly.

Main Purpose of Job

The main purpose of this position is to direct and assist in the direction of the daily operations of the Workplace Fraud Unit (WPF) consistent with the standards and procedures adopted by the Commissioner of the Division of Labor and Industry. Encompasses the full performance to managerial levels of administrative staff work related to the administration of departmental policy and oversees and coordinates agency operations and functioning as a special assistant to higher level management. Engaged in overseeing and coordinating agency operations; responsible for planning, organizing, implementing, administering, and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Functions as special assistant to program manager or chief; responsible for program and project review, development, evaluation, and coordination. Oversees and coordinates agency operations; supervises staff comprised of Investigators or Compliance Officers. This Workplace Rights Enforcement Supervisor (Administrator III) must be able to read and speak Spanish and English fluently, to ensure effective communication with workers and employers in the construction and landscaping industries where the workforce is comprised primarily of Spanish speakers, and to provide effective oversight to the unit's bilingual staff.

This Workplace Rights Enforcement Supervisor (Administrator III) position is responsible for providing fluent bilingual translation and interpretation services to Spanish speaking customers on behalf of the Division of Labor and Industry.

This position requires field work and is not telework eligible.

POSITION DUTIES

Plans and organizes workload of investigative staff to ensure program performance is achieved and overall mission of the Division is satisfied. Administers, reviews. and makes recommendations relative to investigations, inspections, program policies, and actions consistent with direction and administration priorities; may also include professional, technical, administrative, or clerical workers.

Interprets and applies or oversees the application of agency policies, rules, and regulations to accomplish the work of the Workplace Fraud Unit. Implements new regulations and policies as directed by upper management; sets goals and deadlines and oversees the workflow of WPF; and coordinates workflow with administrators of other units in areas of work spanning multiple units.

Prepares reports, monitors, and compiles performance indicators for monthly and quarterly State-St.at process, Managing for Results (MFR) reports and Ad-Hoc meetings, or methods of doing business: reviews, evaluates and assists in the development of agency policies and programs; promotes the work of the agency through frequent contact with interested groups and individuals; makes recommendations to upper management and executives concerning new or revised legislation affecting the agency; develops and recommends new standards. methods of operation and new technology to accomplish the mission of the agency; may work on sensitive and confidential projects requiring discretion and judgment in the release of information; may act as the representative of the executive in meetings and conferences; may act as a liaison between the executive andagency units; and may act as team leader for special projects.

Evaluates efficiency of operations and develops, revises, and recommends new policies, standards, and workflow procedures, using new technology where appropriate. Monitors and tracks the performance of individual employees and ensures that personnel evaluation and performance process is completed consistent with laws and regulations. Coordinates leave and staff coverage of the Workplace Fraud Unit. 

Perform other duties as assigned by management.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Two years of supervisory experience over administrative, investigative, field, or regulatory staff, including investigations, report writing, policy application, communication, and Spanish fluency.  

Proficiency using Microsoft Office Suite, Google Workspace, Adobe, and/or other relevant software.

Work experience in the construction field.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Resumes are acceptable as additional information only. However, the application must be completed in its entirety or it will be subject to rejection.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

● Flexible hours 

● Paid holidays 12-13 per year

● Generous paid leave package (annual, sick, personal and compensatory leave)

● State Pension ("defined benefit" plan)

● Tax-deferred supplemental retirement savings plans (401(k) and 457)

● Comprehensive, subsidized health, dental and prescription plans with little to no    deductibles, free generic prescriptions, and free preventative health services

● Flexible Spending Account plans for Health Care and Daycare

● State Employees Credit Union

To learn more, please click this link: STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.

 If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Brianna Freeman via email to brianna.freeman1@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

 PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION

 Completed applications, required documentation, and any required addendums may be mailed to:

 Maryland Department of Labor/Office of Administration

Attn: Workplace Rights Enforcement Supervisor  (26-002576-0005) BF
100 S. Charles Street, Tower I, Ste. 5000
Baltimore, MD 21201

The MD State Application Form can be found online

 Maryland Department of Labor is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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