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Legal Unit Supervisor

ADMINISTRATOR I SUPERVISOR/STATEWIDE

Recruitment #26-002574-0003

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Introduction

 
 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This Statewide recruitment is opened to allow candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring throughout Maryland Department of Human Services, including in our Local Department of Social Services and regional Offices of Child Support throughout the State.

GRADE

16

LOCATION OF POSITION

STATEWIDE

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services throughout the state will consider approved candidates from the eligible list.


CURRENT VACANCY AT: 

Department of Human Service
Prince George's County Office of Child Support 
Legal Unit 
4235 28th Avenue, Suite 135 
Temple Hills, MD 20748

Main Purpose of Job

Legal Unit Supervisor Position (current position): To promote family well-being and self-sufficiency through supervision of the Legal Unit within the Prince George's County Office of Child Support. Supervises staff, responsible for performing locate and enforcement functions; fact-finding and analysis in support to the Special Counsel for the agency and the preparation of appropriate legal documents. Motivates employees to achieve high performance in a positive workplace that fosters diversity, innovation, initiative, open and honest communication, and teamwork. Develops and implements local procedures to comply with Federal, State, and local laws, policies, and procedures. Conducts negotiation and courtroom etiquette training, ensure all scheduled cases for court hearings are updated, and completing and compiling hearing stats. 

Nature of Work for Administrator I Supervisor: Encompasses administrative staff work related to the administration of departmental policy and overseeing or coordinating agency operations or functioning as a special assistant to an executive. Employees engaged in overseeing or coordinating agency operations are responsible for planning, organizing, implementing, administering and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Employees functioning as special assistants to departmental executives are responsible for program or project review, development, evaluation and coordination. Employees in this classification supervise professional and/or support staff.

POSITION DUTIES

EXAMPLES OF WORK:


When functioning as administrators overseeing or coordinating agency operations:

Plans, organizes, assigns, reviews and approves the work of the professional and/or support staff;

Supervises professional and/or support staff;

Assists in the direction of the daily operations of a unit or division;

Evaluates efficiency of operations and develops, revises and recommends new policies, standards, and workflow procedures, using new technology where appropriate;

Interprets and applies or oversees the application of agency policies, rules and regulations to accomplish the work of the unit or division;

Implements new regulations and policies as directed by upper management;

Sets goals and deadlines and oversees the workflow of the unit;

Coordinates workflow with administrators of other units in areas of work spanning multiple units;

Coordinates leave and staff coverage of unit or division;

Performs other related duties.

When functioning as special assistants to executives:

Plans, organizes, assigns, reviews and approves the work of the professional and/or support staff;

Supervises professional and/or support staff;

Researches and compiles information as directed by the executive and may recommend innovative ideas or methods of doing business;

Reviews, evaluates and assists in the development of agency policies and programs;

Promotes the work of the agency through frequent contact with interested groups and individuals;

Makes recommendations to upper management and executives concerning new or revised legislation affecting the agency;

Develops and recommends new standards, methods of operation and new technology to accomplish the mission of the agency;

May work on sensitive and confidential projects requiring discretion and judgment in the release of information;

May act as the representative of the executive in meetings and conferences;

May act as a liaison between the executive and agency units;

May act as team leader for special projects;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • One year of experience in a Child Support or Human Services Program.
  • One year of Supervisory experience.
  • One year of experience performing duties involving court proceedings or as a Paralegal/ Legal Assistant.
  • One year of experience with organizational systems such as Maryland Electronic Courts (MDEC) and the Child Support Management System (CSMS) or using Microsoft Office Suite.
  • One year of experience monitoring and evaluating compliance in various programs and/or providing program training for staff.
  • One year of experience communicating with internal and external customers or community partners or stakeholders.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

 • Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 

• Annual Leave – ten (10) days of accumulated annual leave per year.

• Sick Leave – fifteen (15) days of accumulated sick leave per year.

• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

• Holidays – State employees also celebrate at least twelve (12) holiday per year.

• Pension – State employees earn credits towards a retirement pension.

• Positions may be eligible for telework. 

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Trelia Gunter, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Suite 1100, Baltimore, MD 21201.

Or email trelia.gunter@maryland.gov.; voice 410-767-7416.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to trelia.gunter@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

TTY Users: call via Maryland Relay.
 
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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