ADMINISTRATIVE AIDE
Office Services Clerk
Recruitment #26-002572-0014
| Department | DHS - Baltimore City DSS |
|---|---|
| Date Opened | 9/8/2026 08:15:00 AM |
| Filing Deadline | 9/22/2026 11:59:00 PM |
| Salary | $49,214.00 - $63,669.00/year with potential growth to $77,620.00/year |
| Employment Type |
Full-Time
|
| HR Analyst | Cynthia McMillian |
| Work Location |
Baltimore City
|
| Telework Eligible | Yes |
Introduction

GRADE
LOCATION OF POSITION
Baltimore City Department of Social Services
Main Purpose of Job
POSITION DUTIES
- Processes documentation using Microsoft Word, Excel, Gmail, and the Internet in order to prepare reports charts, graphs or other documentation and to enter update, verify and retrieve data using database or spreadsheet software applications.
- Maintains important, confidential information, including Agency correspondence, foster care, and budget records. Responsible for administrative duties, the development of solutions and alternatives to administrative problems and the resolution of administrative issues.
- Receives telephone calls and visitors for transaction fiscal activity.
- Maintaining current and up-to-date standard operation procedures for the finance office, which includes but is not limited to general finance operations payroll unit banking an accounting units accounts, payable, and collections unit Foster care unit budget unit and procurement unit.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years performing secretarial work or clerical work involving typing duties.
Notes:
1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.
3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- One year of experience using Microsoft Office platforms such as Word, Excel, and Gmail to prepare reports, charts, graphs, or other documentation.
- One year of experience ordering supplies in Financial Management Information System (FMIS) and submitting orders to address daily operational issues.
- One year of experience maintaining a Director’s or Executive positions weekly schedule and organizing records and information from meetings.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.
EXAMINATION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | Apply Online |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |
| Apply via Paper Application. | You may also download and complete the Paper Application here. |



