Senior Plan Analyst

Maryland's Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons.  FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service.  We're in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department.  We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.

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Maryland Department of Labor

This position is responsible for approving and/or denying Insurance Plan Applications filed by Employers. This position is also responsible for ensuring approved Insurance Plans remain compliant with the Laws, Regulations, and prescribed guidance governing these Plans. This is accomplished by having day-to-day interactions, as applicable, with the Insurance Plans assigned to the Analyst. This position documents Insurance Plan activities and recommends to the Insurance Plan Compliance Manager any noncompliance issues noted regarding Employers and /or Insurers participating in the Plan(s).

• Reviews, approves, or denies Insurance Plan Applications in accordance with Laws, Regulations, and prescribed guidance promulgated by FAMLI.
• Once Applications are approved, ensure Plan participating Employers and/or Insurers are operating within the Laws, Regulations and prescribed guidance relating to Insurance Plans.
• Utilizes Digital Services tools designed for monitoring compliance and other processes, such as communications with other FAMLI teams to determine compliance.
• Reports issues of noncompliance involving Employers and/or Insurers to Plan Analysis Assistant Manager.  Provides applicable documentation regarding issues of noncompliance to the Plan Analysis Assistant Manager. 
• Collaborates with the Plan Analysis Assistant Manager to ensure appropriate actions are taken to remedy the issues of noncompliance. 

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to two years of the required experience. 

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included the regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.  

• Thoughtful listener, a strategic thinker and respectful consensus builder with the ability to understand mission-driven organizations, with unquestionable integrity.
• Strong organizational skills, a flexible work style, and ability to manage multiple challenging projects simultaneously in a fast-paced work environment. 
• Strong written and verbal communication skills.
• Demonstrated experience with insurance policy analysis/servicing, claims handling, or state insurance regulations.
• Commitment to standing up Maryland's paid family and medical leave program. 

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud.  Any unpaid debt may have an impact on whether or not a candidate is offered employment.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc) must be submitted and received by the closing date.  Information submitted after this date will not be considered.  Applications that meet minimum and/or selective qualifications will be placed on the eligible employment list for at least one year and referred to the hiring unit for interview selection.  Units will select those candidates most closely demonstrating the qualifications for the interview.  Please note:

This assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.

This is a full-time, permanent position and eligible for full State Benefits, which include:

Please contact: Tiffany.Lott-Mallard1@maryland.gov for additional information concerning this recruitment.  Online applications are strongly preferred.  A resume may be attached as supplemental information; however, only the information provided in the application will be reviewed and considered in the evaluation process.  Please upload a Word or PDF file that includes your combined cover letter and resume using the "Transcript" upload function, or via the JobAps "Other" tab.