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FAMILY CENTER DIRECTOR

SOCIAL SERVICE ADMINISTRATOR III/STATEWIDE

Recruitment #26-002052-0001

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Introduction

 
 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.  

This Statewide recruitment is opened to allow candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring throughout Maryland Department of Human Services, including in our Local Department of Social Services and regional Offices of Child Support throughout the State.

GRADE

18

LOCATION OF POSITION

STATEWIDE 

This Statewide recruitment has been opened to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State.  Please indicate the counties in which you are willing to accept employment on your application. 

PLEASE NOTE...We have current vacancies at the following location: 

Washington County Department of Social Services 
Adult, Child and Family Services 
122 N. Potomac Street 
Hagerstown, MD 21740

Main Purpose of Job

Social Service Administrator III (current position):

The main purpose of this position is to plan, organize, and manage the program development, daily operations, supervision of staff and budget of the Washington County Family Support Center. This position serves to develop and foster relationships with local community stakeholders that will promote resources and programming at the Family Center. The Family Center is a social service program designed to prevent child abuse and neglect through the provision of educational and supportive services to pregnant and parenting teens as well as parents with children under the age of four through integrated services involving multiple agencies and community services.

Nature of Work of Social Service Administrator III: 

Social Service Administrator III is a managerial level of administrative social work within the Social Services Administration in the Maryland Department of Human Services. Employees in this classification, in local departments, administer large and complex social service components or administer the operations of a decentralized center of the Baltimore City Department of Social Services. Employees in this classification, in the Social Services Administration, direct a section responsible for policy development or field operations. Employees in this classification that function as Administrators of social service components in a local department provide supervision to professional, paraprofessional, clerical and other support staff. Employees providing administrative staff services may be required to supervise professional, paraprofessional, clerical and other support staff.

POSITION DUTIES

Social Service Administrator III (current position): 
  • Implement Program and Polices Implement Program and Policies Plan, develop, and monitor programs and policies. 
  • This is demonstrated by grant writing, monitoring budgets and contracts, and complying with laws, regulations, accreditation, and policy standards to avoid repeat audit findings and recidivism. 
  • Budgets include state special projects, flex funds, NPS Budgets and grant monies. 
  • Supervision Ensure on-going training, review work product and process, and evaluate assigned staff. 
  • This includes regularly scheduled supervision with line supervisors and direct staff, addressing performance issues and development plans. 
  • Public Relations Promote and market Family Center resources through community and media events, public speaking engagements and participation in community partnerships and activities. 

Examples of Work: 
  • Plans, develops, coordinates and evaluates social service and other programs and resources. 
  • Develops, implements and monitors program policies, regulations, procedures and proposed legislation. Interprets and explains State and federal policies, procedures, rules and regulations to agency staff. 
  • Provides technical assistance and social work consultation on problematic cases. 
  • Represents the agency at meetings with other public and private agencies and community groups. 
  • Reviews case material to evaluate the quality of casework services rendered. 
  • Monitors casework for adherence to State, federal and Social Services Administration programs, policies, procedures, rules and regulations. 
  • Participates in the annual program planning and evaluation process. 
  • Coordinates systems of service delivery within the agency and with other public and private agencies and community groups. 
  • Supervises professional, paraprofessional, clerical and other support staff. 
  • May act as a District Manager administering social and income maintenance services in a decentralized center of Baltimore City Department of Social Services. 
  • May act as a Division Chief in Adult Services, Protective Services or other centralized services in Baltimore City Department of Social Services. 
  • May act as a Division Chief or Assistant Director in a medium or large-sized local county department of social services. 
  • May act as a Policy Section Chief or Manager within the Social Service Administration. 
  • May act as the Chief of Field Operations for Social Services at the Social Services Administration. 
  • May review agency policies and procedures and initiate changes where needed. May develop plans in compliance with State and federal requirements. 
  • May act as liaison with cooperating federal agencies. 
  • May formulate plans for and implement public assistance and social service programs. 
  • May assess training needs and arrange or provide training for current and future departmental staff. 
  • Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   A Master's degree in social work from an accredited college or university approved by the Council on Social Work Education.  

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, four years must have been in an administrative, supervisory or consultative capacity. 

Notes: 

1. These requirements are established by the Social Service Administration by authority provided in Human Services Article 4-204 of the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits does not have authority to accept substitutions or equivalents. 
2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year- for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Two years of experience in budget preparation, presentation and execution or social economical program development and administration of those programs. 
  • Two years of experience networking and building community partners. 
  • Two years of experience in a child welfare or providing support to at-risk youth populations. 
  • Two years of experience monitoring agency compliance or enforcing COMAR regulations in a human service agency.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.   

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework. 

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Trelia Gunter, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Suite 1100, Baltimore, MD 21201.

Or email trelia.gunter@maryland.gov.; voice 410-767-7416.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to trelia.gunter@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

TTY Users: call via Maryland Relay.
 
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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