Skip to Main Content

ADMINISTRATIVE SPECIALIST III

Bilingual Facilitation Specialist

Recruitment #26-002043-0004

Go Back Apply View Benefits

Introduction

This is a position specific recruitment for the Maryland Department of Natural Resources, Human Resource Services. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.

GRADE

12

LOCATION OF POSITION

580 Taylor Avenue, Annapolis, MD 21401 (Anne Arundel County)

Main Purpose of Job

This position serves internal and external DNR customers by assisting in communication efforts across various platforms. This position facilitates conversations, meetings, workshops and/or training sessions by translating and interpreting information accurately and efficiently between two or more languages. The role can include verbal translation, but also cultural mediation to ensure messages are being understood in the appropriate context. The Bilingual Facilitation Specialist plays a crucial role in ensuring effective communication and accessibility between the agency and the diverse populations it serves, particularly those with limited proficiency in English. Their work involves supporting various programs, services, and public interactions to break down language barriers, ensuring that all individuals, regardless of their primary language, can participate fully in government services.

POSITION DUTIES

The Maryland Department of Natural Resources, Human Resource Services unit is hiring a Bilingual Facilitation Specialist. The incumbent in this role will:
  • Provide administrative support for agency language access efforts by coordinating translation requests, tracking workflows, maintaining glossaries and style guides, and serving as a resource to staff regarding written translation and accessibility needs. 
  • Support agency programs and outreach efforts by preparing multilingual materials, assisting with reporting or tracking language access activities, and providing limited written or verbal translation support as needed. 
  • Translate and adapt signage and visual materials for offices, facilities, public lands, and events. Collaborate with staff to ensure translated content is clear, accessible, and appropriately formatted for public-facing use. 
  • Translate, review, and maintain written materials, including forms, signage, outreach materials, reports, training content, and internal communications, to ensure accuracy, consistency, and cultural appropriateness. The incumbent will also assist the Bilingual Facilitation Supervisor with version control and maintain a centralized repository of translated materials and standard language.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work. 

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • Fluency in Spanish is preferred; however, candidates with proficiencies in other languages are encouraged to apply
  • Experience providing high-quality customer service in a professional or office setting, with the ability to communicate clearly and courteously with diverse stakeholders.
  • Prior experience translating written documents in a professional environment
  • Strong data entry skills, including experience maintaining databases, tracking information, and ensuring accuracy across multiple systems.
  • Excellent organizational and time-management skills, with the ability to manage multiple tasks, prioritize deadlines, and maintain well-structured records and files.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not accept information submitted after this date. Applicants who meet the minimum qualifications will be considered for this position. Therefore, it is important that you provide complete and accurate information on your application. Report all education and experience related to the essential functions and qualifications of this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.

BENEFITS

FURTHER INSTRUCTIONS

The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources Unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.Help@maryland.gov ; ATTN: Recruitment and Examination Division. Please note, standard business hours for the help desk are 8:30 a.m. to 4:00 p.m. Inquiries made after hours will be reviewed no earlier than the following business day. 

If you need to make adjustments to a submitted application or if you have general inquiries regarding this recruitment, please contact Emilee Knott at Emilee.Knott@maryland.gov. 

Supplemental materials and/or edits to your application will not be accepted once the announcement deadline has passed. Candidates will only be able to submit an application once, so it is extremely important that you are following the application instructions. 

Please provide ample time to complete the application template. If you are having technical difficulties submitting an application on the day of the deadline, it is strongly advised that you complete the JobAps physical application template and hand deliver to DNR - HRS at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The Maryland Department of Natural Resources cannot guarantee that late submissions, as a result of technical difficulties, will be accepted. 

Standard turnaround time to receive an update is 2-3 weeks after an announcement deadline has passed. Please refrain from requesting updates within this timeframe. If more than three weeks have elapsed and no email regarding your application status has been received, it is appropriate to request an update. 

TTY Users: call via Maryland Relay 

Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

Powered by JobAps