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Clinical Program Manager

SOCIAL SERVICE ADMINISTRATOR V

Recruitment #26-002042-0001

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Introduction


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 
 
This is a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

Maryland Department of Human Services
Social Services Administration-Well-Being and Clinical Services
25 South Charles St.
Baltimore, MD 21201

Main Purpose of Job

The main purpose of this position is to facilitate deep-dive case discussions and decisions around placements for high-acuity youth in need of out-of-home placements and lead the Placement Team as well as QI and QRTP work. The Clinical Program Manager will assess the specific needs of youth based on their current diagnosis and presenting concerns and ensure the appropriateness of recommended placements, establish and maintain systems to monitor compliance with policies and procedures, and provide consultation and support to Social Service Administrators, supervisors, and other stakeholders. 

POSITION DUTIES

  • Review and determine appropriateness of recommendation for placement for children in foster care considered for high- intensity residential treatment, DDA placement, or other congregate care setting for clinical and treatment needs. 
  • Provide consultation and leadership to SSA Placement Unit staff, Qualified Individuals (QIs) for Qualified Residential Treatment Program (QRTP) decisions, and LDSS for both short and long-term resource possibilities and potential placements. 
  • Provide clinical guidance to the Placement Unit and LDSS in order to write appropriate referrals for RTCs and other high-intensity or specialized placement resources. 
  • Assist with assessment of provider needs to meet treatment and support needs of children. 
  • Provide guidance and support in SSA’s implementation structure through participation in implementation teams and cross-cutting networks. 
  • Advocate for appropriate treatment and clinical needs for children. 
  • Coordinate with the SSA teams, LDSS, Sister Agencies, and Providers to ensure the appropriateness of placements and continuity of services are provided. 
  • Monitor program criteria for DHS contracted providers to ensure quality and performance expectations. 
  • Develop outcome measures and coordinate with contracting staff to build deliverables into contracts. 
  • Make recommendations about policy, procedures, regulations, or systemic changes that may be needed to support the clinical needs of youth in out-of-home care. 
  • Ensure that the placement needs and efforts, policies and procedures, processes, time frames, regarding children in foster care in need of specialized out-of-home placements are appropriate and that policy and procedures do not pose barriers to meeting their individual needs. 
  • Monitor data and CQI measures through a clinical lens and make recommendations to SSA leadership as needed. 
  • Maintain data and statistical information related to placement resource issues, placements barriers for service reviews, annual reports and inquiries regarding the information.

MINIMUM QUALIFICATIONS

Education:   A Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, six years must have been in an administrative, supervisory or consultative capacity.

Notes:

1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess:
  • Three years of professional experience performing clinical oversight or case consultation for high-acuity youth
  • Two years of professional experience implementing federal or state child welfare policy related to congregate care, residential treatment, or trauma-responsive placements.
  • Two years of professional experience supervising clinical or administrative staff in a public child welfare or behavioral health setting
  • One year of professional experience developing or overseeing contracts, Requests for Proposals (RFPs), Statement of Need (SON), or performance monitoring for child welfare or behavioral health service providers.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners prior to appointment.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 
If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least thirteen (13) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Recruitment Services Unit, Attn: Kendra Young, 25 S. Charles Street 1115-L, Baltimore, Maryland 21201.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to kendra.young2@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-0603.  

TTY Users: call via Maryland Relay.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

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