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Self-Sufficiency Program Coordinator

HUMAN SERVICE PRGM PLN ADMINISTRATOR

Recruitment #26-001532-0004

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Introduction


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a full-time contractual position.

GRADE

17

LOCATION OF POSITION

Maryland Department of Human Services
Family Investment Administration
25 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

This position and how it related to the mission of the agency. Under the general supervision of the Program Manager for the Maryland Office for Refugees and Asylees (MORA), the incumbent will support coordination of MORA programs, in particular those that support the achievement of self-sufficiency among Maryland’s refugee populations. This includes facilitating and ensuring the quality of programs focused on workforce development, employability services, business engagement efforts, and overall assistance to barrier reduction of MORA’s refugee populations, as appropriate. The incumbent will represent MORA to other state agencies who support self-sufficiency, including the Maryland Department of Labor (DOL), and the Maryland State Department of Education (MSDE), and will co-coordinate the Skilled Immigrant Taskforce with these and other stakeholders. The position will provide support to MORA’s network of grantees in order to address self-sufficiency barriers and challenges in the broader community. They will monitor program performance to achieve and maintain quantifiable outcome measures, and will be involved in the development of new employment sectors for refugees, as well as opportunities to market refugee assets to employers. They will recommend, develop, and implement rules, regulations, standards and controls for carrying out the work of self-sufficiency programming, collaborating with grantees and other states to develop best practices in the area of workforce development. The incumbent will provide both internal programmatic trend information as well as national trend data on best practices for refugee training and employment, to be shared with MORA and external stakeholders. As part of these efforts, the incumbent will provide analysis and strategies utilizing labor market information, in concert with employer-informed needs.

POSITION DUTIES

  • Provides support to the network of MORA contractors that provide self-sufficiency and employment services to eligible population.
  • Coordinates opportunities for contractors to develop proposals to maintain ongoing programs or implement innovative new ideas, all based on measurable program performance.
  • Understands federal regulations regarding employment and training activities and applies these to deliver program at the state level that is compliant with these, while maintaining integrity of the Maryland Employment Model in a constantly shifting economic environment.
  • Facilitates monitoring of refugee self-sufficiency programming.
  • Oversees the collection, presentation, and analysis of periodic and trend statistical data concerning contractor program performance.
  • Leads the development of partnerships with programmatic stakeholders.
  • Co-leads Maryland’s Skilled Immigrant Taskforce in partnership with other Maryland state agencies, such as DOL and MSDE.
  • Facilitates and maintains relationships and partnerships with a variety of stakeholders, including federal/state/local government agencies, non-profit organizations, businesses, and others.

MINIMUM QUALIFICATIONS

Education:    A Bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.

SELECTIVE QUALIFICATIONS

One year of experience coordinating, administering, or managing employment, workforce participation, or self-sufficiency programs for refugee and/or immigrant populations.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of professional experience at either a local, state, or national resettlement agency or non-profit organization supporting and providing direct services to refugees, asylees, or other humanitarian immigrant populations.
One year of demonstrated understanding and implementation of federal regulations and guidelines regarding employment or workforce participation activities for refugee, asylees, or humanitarian immigrant populations.
Specialized knowledge of workforce and economic trends that may affect client employment and self-sufficiency outcomes, whether through graduate or undergraduate studies or professional experiences.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  Successful candidates will be placed on the eligible (employment) list for at least one year. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Maryland Department of Human Services, Employment Services, Attention: Stacey Nelson, 25 South Charles St, Room 1116, Baltimore, Maryland 21201.

If you have any questions concerning the recruitment process for this position, please email Stacey Nelson at stacey.nelson1@maryland.gov; include the job title and recruitment # in the subject line. 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

TTY Users: call via Maryland Relay. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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