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SNAP E&T Program Manager / Contract Manager

HUMAN SERVICE PRGM PLN ADMINISTRATOR

Recruitment #26-001532-0002

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Introduction




 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

GRADE

ASTD17

LOCATION OF POSITION

Maryland Department of Human Services
Family Investment Administration
25 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

The SNAP Employment and Training (SNAP E&T) Program Coordinator oversees the performance of Third-Party partner contracts and supports Local Departments of Social Services in their efforts to ensure that FSP recipients are equipped with the skills necessary to obtain and retain employment. The Program Coordinator will serve as the primary liaison between the Department of Human Services (DHS), the Maryland Department of Labor, the U.S. Department of Agriculture (USDA), Third-Party Partners, and other key stakeholders. The incumbent will lead the development of the annual SNAP E&T Plan, develop and implement technical assistance initiatives to support LDSS offices and project partners, and establish business processes (i.e. intake and enrollment protocol, invoice submission and protocol, etc.). The Program Coordinator will also be in charge of developing program manuals, planning and facilitate meetings, develop and coordinate the submission of program reports. The Program Coordinator will conduct monitoring visits and manage related corrective action plans. She or he will also manage a budget of $6-$10 million. In partnership with the Director of the Office of Nutrition Assistance Programs, the Program Coordinator will recruit organizations to join the agency’s Third-Party Partner Network. 

POSITION DUTIES

Manages SNAP E&T Third-Party partner contracts and supports Local Departments of Social Services (LDSS) in the implementation of the program. 
  • Serves as a Liaison between DHS and SNAP E&T stakeholders including but not limited to the U.S. Department of Agriculture, Maryland Department of Labor, Third-Party Partners, LDSS offices, the Business Community (employers), and Advocates. 
  • Ensures accuracy of collected data to quantify SNAP E&T contractor performance and confirms data integrity of quarterly reports and other reports provided by partners. 

Monitors SNAP E&T Contracts 
  • Conducts monitoring visits to ensure SNAP E&T programs are implemented in accordance with approved plans and program policies. 

Reviews legislation, laws, and policy to assist partners and local departments in developing strategies to ensure compliance with SNAP E&T requirements.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:    A Bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.

SELECTIVE QUALIFICATIONS

One year of experience in Contract Management.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • One year of experience administering a Family Investment Administration Program.
  • One year of experience in drafting and reviewing complex documents.
  • One year of experience in development of policies, programs, and standard operating procedures.
  • One year of experience communicating with community partners and stakeholders.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. 

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.   

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework. 

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201.

Or email cynthia.mcmillian@maryland.gov.; voice 410-767-7199.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation. Resumes should not be viewed for a completed state application. 

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

We thank our Veterans for their service to our country and encouraged them to apply. 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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