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OFFICE SUPERVISOR

Central Booking and Intake Center's Office Supervisor

Recruitment #26-001442-0002

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Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

GRADE

11

LOCATION OF POSITION

Baltimore Central Booking Intake Center
300 East Madison Street
Baltimore, Maryland  21202

POSITION DUTIES

An Office Supervisor is the supervisory level of work performing diverse clerical duties which support agency operations. Employees in this classification supervise lower-level clerical employees.
  • Gives assistance to the Case Management Department by facilitating administrative processes for offenders' releases to include parole releases, mandatory supervision releases, notification to Parole and Probation, etc.;  
  • Ensures proper filing, proper maintenance of the records office and performs other duties, as required;
  • Maintains records of offenders received and released;
  • Maintains record retention/disposal schedules;
  • Requests record from Hall of Records for the Attorney General's Office for Case Management purposes, etc.;
  • Ensures appropriate year's releases are boxed up, properly labeled and transferred to Hall of Records;
  • Plans, schedules, direct, reviews and evaluates the work of a clerical team;
  • Maintains records of offenders received and released; 
  • Maintains records retention/disposal schedules;
  • Requests record from Hall of Records for the Attorney General's Office, case management purposes, etc.;
  • Ensures appropriate year's releases are boxed up, properly labeled and transferred to Hall of Records;
  • Plans, schedules, direct, reviews and evaluates the work of a clerical team;
  • Maintains records of assignments and reports status of work to the supervisor, as required;
  • Ensures adequate staffing levels;
  • Participates in the recruitment process and recommends hiring of new clerical staff; 
  • Trains clerical staff;
  • Recommends formal training for subordinates; 
  • Makes recommendations to supervisor concerning new or revised clerical procedures and operations;
  • Performs general administrative functions, coordinates data collection for reports and studies;
  • Independently prepares reports;
  • Develops more efficient or improved clerical procedures;
  • Responds to inquiries from telephones callers and visitors, redirecting calls or providing information (which may require a detailed knowledge of the agency's functions and interpretation of various rules, regulations and procedures);
  • Reviews and authorizes requisitions for supplies (via eIMS) and recommends purchase of new office equipment.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience performing clerical duties.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Applicants may substitute education from an accredited college or university at the rate of thirty semester credit hours for one year of experience on a year-for-year basis for the required experience.

3.Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for year basis for the required experience. 

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience facilitating administrative processes for offenders or parolees.
  • Experience maintaining accurate records of offenders received or released.
  • Experience reporting work assignments and status, as well as evaluating the work of a clerical or support team.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to the HR Analyst. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to the HR Analyst.  Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division, HR Analyst for this recruitment:

Linda Franklin-Barber
lindag.franklin@maryland.gov
Phone:  443-691-6628

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.




Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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