OFFICE SERVICES CLERK

The Business Services Charter Filing & Processing Unit is custodian of documents relating to the organization and ownership of many types of business entities that are required to file documents with the State. These documents include charters for Maryland corporations and qualifications and registrations for foreign corporations. The unit is also the custodian of security interest (UCC) filings.

ASTD8

State Department of Assessments and Taxation

Business Services Unit - Charter Filing & Processing

700 E. Pratt Street, 2nd Floor

Baltimore, Maryland 21202

The incumbent is responsible for handling service of process for the Department pursuant to Maryland Rules, Sections 2-124 and 3-124, and the Maryland Courts and Judicial Proceedings Code Annotated, Section 6-307. Additionally, the incumbent compiles documents in response to subpoenas for Department records and serves as the first-level resource for all inquiries regarding service of process.

Creates accounts and processes data from subpoena and work orders checks for each subpoena, garnishments, foreclosures and summons served on the Department, within 5 business days. Rejects summons and return to sender when not in order on a daily basis.

Enter data from subpoena summons in the MBES database and mail out notices to the plaintiff and defendant within 14 business days.

Create affidavits upon request by customer. Responds to attorneys, paralegals and customers by phone & email regarding the status of their filing.

Updates information in the MBES database and file incoming documents with a copy of the summons. Tallies checks, and credit card receipts on a daily basis. Generates a TSO report.

Performs various other duties as assigned; which may include but are not limited to supporting other terms when appropriate participates in training provided by management for any job duty deficiencies, regularly checks and responds to emails and follows SDAT's Customer Service Policy.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience performing clerical duties.

Notes:

1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.

2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

The ideal candidate will possess one or more of the following:

Experience providing excellent customer service both face-to-face and over the telephone.

Experience drafting, reviewing, and sending professional email correspondence.

Experience organizing and filing documents systematically using a numerical system.

Experience reviewing court documents and adhering to court deadlines.

Demonstrated ability to process a high volume of work efficiently and accurately.

NOT APPLICABLE.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

Generous Paid Time Off: Enjoy 10 to 25 days of annual (vacation) leave per year (depending on seniority), 15 days of sick leave, 6 personal days, and 11 paid state holidays.

Family-Friendly Policies: Eligible employees receive paid family and medica leave to care for a child within six months of birth or adoption.

Comprehensive Health Coverage: Access to affordable medical, prescription, dental, and vision plans for you and your dependents.

Retirement & Pension: Secure your future with the State's defined benefit pension plan (vested after 10 years) and optional supplemental retirement savings plans.

Financial Wellness: Pre-tax Flexible Spending Accounts (FSA) for healthcare and dependent daycare costs.

Work-Life Balance: Many positions offer flexible work schedules and teleworking opportunities.

Student Loan Assistance: State employees may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program and the Maryland Student Loan Debt Relief Tax Credit.