Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
GRADE
ASTD11
LOCATION OF POSITION
Maryland Department of Human
Services
Child Support Administration
25 S. Charles Street
Baltimore, MD 21201
Main Purpose of Job
Incumbent in this position is responsible for assigned personnel activities and clerical support to the HR office/HR Deputy Assistant Director for CSA Employees are responsible for the personnel program activities and all related duties of the agency. The Incumbent in this
position handles recruitment activities. In its support of all personnel issues this position
serves the needs of the entire agency and makes a recommendation to the HR office/HR Deputy Assistant Director for CSA accordingly with clear and concise oral and written presentations.
Employee receives general directions and supervision from the HR Officer/HRDAD. This position must maintain the highest level of confidentiality in accordance with the work performed. The individual must possess excellent written, technical and oral communication skills.
POSITION DUTIES
- Completes all recruitment activities for the agency. Creates/completes position exception requests and submits all appropriate documentation via JobAps for recruitment notices.
- Reviews all certification lists, screens applicants/applications for minimum qualification, and schedules and assists in conducting interviews.
- Conduct new employee orientation. Acts as the point person for scheduling all new hires for background checks in accordance with state and federal requirements.
- Serves as a liaison to internal staff, outside agencies, and elected officials to obtain and disseminate information on behalf of the HR Officer and Executive Director.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of general clerical or administrative support experience, at least six months must have been paraprofessional personnel experience involving the application of personnel procedures, policies, rules, and regulations to specific employment actions. Appropriate paraprofessional personnel experience should have included responsibility for activities such as, preparing and maintaining employment records, calculating salaries, applying and interpreting rules and policies, preparing personnel-related reports, counseling employees regarding benefits and obligations, and responding to inquiries concerning employment actions.
Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in human resources assistance classification or human resources assistance specialty codes in the human resources management field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
• One year of experience recruiting within the state or local or federal government.
• One year of experience handling and managing personnel files.
• One year of experience conducting new employee trainings.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
NOT APPLICABLE.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.
EXAMINATION PROCESS
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS
• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave – ten (10) days of accumulated annual leave per year.
• Sick Leave – fifteen (15) days of accumulated sick leave per year.
• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays – State employees also celebrate at least twelve (12) holiday per year.
• Pension – State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201.
Or email cynthia.mcmillian@maryland.gov.; voice 410-767-7199.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
Do not submit unsolicited documentation. Resumes should not be viewed for a completed state application.
TTY Users: call via Maryland Relay.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.
We thank our Veterans for their service to our country and encouraged them to apply.
