PUBLIC DEFENDER INTAKE SPECIALIST SUPERVISOR

All applicants must be able to communicate with clients and visitors and possess the ability to complete tasks in a fast-paced work environment.  Applicants must be able to work in various positions, and travel to various courtrooms and office environments throughout the state. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities by modifying or adjusting the job application process or the job or work environment to make reasonable accommodations to the known applicant or employee to enable the applicant or employee be considered for the position they desire; to perform the essential functions of the position in question; or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation imposes an undue hardship.  Applicants must be able to operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, 410-767-8503  tawandal.jackson@maryland.gov. 

The Office of the Public Defender is seeking detail oriented applicants with experience working with arrested persons, attorneys, law enforcement and courtroom personnel to fill a full-time Public Defender Intake Specialist Supervisor position in our Montgomery County – Rockville and Silver Spring offices. 

Employees in this classification receive general supervision from a District Public Defender (DPD), Deputy District Public Defender (DDPD), and Office Manager. Work is performed at local public defender offices, jails, detention centers, prisons and the courts of Maryland. The Intake Supervisor will be directly responsible for the operation of the Intake Division, including supervising staff, safeguarding confidential information, facilitating applications for OPD services, liaising with other core staff members, and managing the ‘first-touch’ of client files. The Intake Supervisor will be responsible for the production of the Intake Daily Report to the DPD and DDPD. The Intake Supervisor will also be responsible for holding regular staff meetings with the intake team, providing performance feedback for members of the intake team, and generating ideas to improve performance and customer service. The Intake Supervisor will also be responsible for taking on additional duties as required by the DPD, DDPD and Office Manager. 

A significant portion of the job duties will be performed in the district offices, in the courthouses and in local detention or correctional facilities. Candidates must be able to access and be able to work consistently in each and all of those locations.

Experience working in a law office or court system.  Good organizational and problem solving skills, and the ability to multi-task.  Highly proficient in Microsoft Word, Excel and Outlook.  Excellent oral and written communication skills. Strong preference for bi-lingual candidates (Spanish preferred).

Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258.  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.