Quality Assurance Specialist

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.

This position is responsible for providing quality assurance functions as mandated by public law and federal regulations to ensure the Social Security quality standards are met and that Social Security and Supplementary Security Income disability determinations are made accurately and promptly for the citizens of Maryland. This position is an independent position that reviews the work of the unit and has the flexibility to review the work of other units. This position evaluates and monitors quality in all aspects of Social Security and Supplemental Income disability claims processing.

Job Duties Include: 

• Reviews initial, reconsideration and continuing level disability claims at all stages of development to assure accurate and prompt decisions under SSA standards.   
• Utilizes the Disability Case Processing System to document both formal and informal reviews.   
• Prepares appraisal summaries on formal review, describing in detail-identified deficiencies.  
• Handles special assignments for the division, agency or SSA components in response to agency needs.  Represent DDS by participating in regional and national SSA projects.  
• Serves on DDS or SSA committees or taskforces formed to study existing policies or implement new policies.  Analyzes returned claims from SSA quality reviews in which substantive medical, vocational or procedural deficiencies have been cited, collaborating with Chief Medical/Psychiatric Consultants, Quality Coordinator and/or the Division Director to determine if a rebuttal is appropriate.  
• Developing and conducting training to specifically address individual, section or agency needs, as determined by performance analysis, change in DDS/SSA procedures or policies, or their clarifications.  
• Assist DDS Training Specialist in the preparation and presentation of the SSA Disability Examiner Basic Training Program for newly hired examiners.  
• Assists in agency-wide training for DDS examiners, medical and psychiatric consultants as needed.

Limited to current Disability Determinations Services (DDS) employees.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year. 

STATE OF MARYLAND BENEFITS

It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If the applicant is unable to apply online, paper applications can be obtained from the link below and be faxed to 410-554-9397 or mailed to DORS Human Resources Department at 2301 Argonne Drive, Baltimore, MD 21218. If there is a supplemental questionnaire, this must be completed and sent in with your paper application, if you are unable to apply online.

All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

Inquiries can be made to 410-554-9391, TDD (410) 554-9399. Appropriate accommodations can be made for individuals with disabilities.

If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work in compliance with the Immigration Reform and Control Act, and travel throughout the State are required. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.