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Lead Special Education Complaint Investigation Monitor

Education Program Specialist I

Recruitment #25-005056-0008

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Introduction

The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

GRADE

State Salary Grade 22
Salary Range: $89,913 - $145,151
*State Salary Guidelines apply for current State employees.

LOCATION OF POSITION

Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201

Main Purpose of Job

Serves as a Lead Complaints Investigation Monitor reporting to the Chief of Family Support and Dispute Resolution. This position works independently of the Supervisor of Special Education Complaints Investigation and serves to monitor Special Education Corrective Actions resulting from violations of state and federal regulations pertaining to students with disabilities in accordance with the Individuals with Disabilities Education Act (IDEA). The individual in this position will work closely with Complaint Investigators, local school systems, and parents of children with disabilities to ensure that corrective actions are completed and the correction is maintained at the school and local school system level, as appropriate.  This work will include ongoing monitoring and active communication with the local education agencies and families after cases are closed to ensure that systemic and/or school based changes are maintained. This work will include reviewing and assisting with the implementation of professional development and reviewing internal monitoring reports. This position will also work closely with MSDE Complaint Investigators to determine appropriate corrective actions for specific violations. 

POSITION DUTIES

Leads the complaint investigation monitoring of dispute determinations, investigations, resolutions, and monitors the completion of the corrective actions required to have been implemented over time for sustained improvement.

  • Ensures corrective actions required by complaint investigations are completed as required.
  • Monitors the continued implementation of the corrective actions at a student-based, school-based, or system-based level. 
  • Confirms the results of internal monitoring reports.
  • Reviews local education data at a school and system-based level to assess the impact of any school or system-wide corrective actions.
  • Works with local education agencies and other MSDE offices to revise corrective actions to achieve the desired impact and comply with state and federal regulations.
  • Assists local education agencies with the development and implementation of professional development relating to corrective actions.
  • Provides technical assistance to public agencies and families regarding corrective actions and matters relating to the IDEA.
  • Provides technical assistance to Department staff on matters relating to corrective actions and the IDEA.
  • Collaborates with other Division Branches to ensure consistent messaging of policies and case decisions.
  • Maintains database and log system of complaints and supporting documents.
  • Analyzes data and prepares reports reflecting complaints, compliance actions, resolution, and follow-up.
  • Provides support for Department activities, compliance reviews, and follow-up activities. 

MINIMUM QUALIFICATIONS

Education:   A Juris Doctorate, Master’s degree, or the equivalent of 36 credit hours of post-baccalaureate coursework in equivalent 36 post-baccalaureate credit hours of course work in Education, Special Education, or a related field.

Experience: Five years of administrative or teaching (school-based or district-based) experience in, or affiliated with, special education programs, complaint investigation, due process, compliance, student advocacy and/ or the provision of special education services to students with disabilities.

Notes: 
  1. Candidates may substitute a Bachelor's Degree with 6 years of the specified content experience to satisfy the Minimum Qualifications noted above.
  2. Candidates may substitute the possession of a Doctorate from an accredited college or university in a field related to the position option for one year of the required experience.
  3. The required field of education and experience is unique for each option and is established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland.  The specific education and experience qualifications for each position are on record in the Human Resource Management Branch of the Division of Business Services. 
  4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

One year of professional experience in evaluation, compliance monitoring, or related experience within or affiliated with an organization serving school-aged children with disabilities.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Please include clear and specific information on your application regarding your qualifications.
  • Knowledge of special education laws, regulations, policies, programs, and issues.
  • Knowledge of complaint investigation processes, school system due process rules, requirements, and associated data tracking systems.
  • Skill in responding effectively to problems and inquiries from educational agencies, school personnel, parents, and other concerned stakeholders.
  • Skill in interpreting and applying laws and regulations governing early intervention and special education programs. 
  • Skill in interpreting and applying regulations governing early intervention and special education programs. 
  • Ability to manage multiple tasks and establish and maintain harmonious working relationships with local school systems and public agencies, ability to clearly communicate orally and in writing.
  • Ability to conduct legal research and manage multiple tasks.

SPECIAL REQUIREMENTS

Applicants must consent to a State and FBI (CJIS) background check as a routine procedure for all employees.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified. The resulting list of qualified candidates will be in effect for at least one year.

Please do not put "See Resume" in the job duties section of your application; your application will be considered incomplete. Incomplete applications will not be considered.

BENEFITS

FURTHER INSTRUCTIONS

Applicants must complete the MD State Government online application for employment and submit their professional resume. The application and resume must clearly demonstrate that the applicant satisfies the minimum qualifications for the position. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-333-8950 or mailed to MSDE Office of Human Resources, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application. Postmarks will not be accepted.

Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities. If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay. 

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. Individuals with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

All application materials must be received in our office by the Closing Date.

Appropriate accommodations for individuals with disabilities are available upon request.




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